Compare Freshsales vs. Nutshell CRM

Getting the best CRM Software product is all about evaluating numerous solutions and figuring out the top software for your specific needs. Our unique algorythm will give you an instant look at the general rating of Freshsales and Nutshell CRM. For total quality and performance, Freshsales scored 9.5, while Nutshell CRM scored 9.4. On the other hand, for user satisfaction, Freshsales earned 95%, while Nutshell CRM earned 100%. Below you can also check their functions, terms, plans, etc. to determine what program will be more suitable for your company. One key feature to check is whether the app lets you to enable and disable limitations on various types of users to protect any critical corporate data. Our experts made sure to prepare reviews of all popular CRM Software solutions offered out there, but among them these three deserved our special attention: Salesforce CRM, HubSpot CRM, Freshdesk.



Nutshell CRM


Freshsales screenshot Nutshell CRM screenshot
Pricing Page


Our Score

9.7 ?

Our Score

9.4 ?

Client Experience

Client Experience

Client Experience

95% ?

Client Experience

100% ?





Price Scheme

Price Scheme

Free | Monthly payment | Annual Subscription Monthly payment | Annual Subscription
Detailed Review

Detailed Review

General Info

General Info

Freshsales is the winner of our 2017 Great User Experience Award. It is a CRM tool designed to enable high-velocity teams to keep track of contacts while solving their queries.
Nutshell CRM is a platform that enables organizational departments to collaborate on leads and sales in real time, and improve the quality of their customer relationships.
Easy Links
Popular Clients

Popular Clients

Owl's Brew. Cafe Umbria, Human Element, Brothers Leather Supply
Phone No.

Phone No.

+1-866-832-3090 +1-888-336-8808
Vendor's Address

Vendor's Address

1250, Bayhill Drive Suite 315
San Bruno, CA 94066
IRL, 212 South Fifth Ave.
Ann Arbor, MI 48104
Customer Support

Customer Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket Training
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Medium Business
Pricing Page

Pricing Page

Learn more about Freshsales pricing Learn more about Nutshell CRM pricing


Freshsales is an open API system, meaning that you can easily integrate it with every business system or application you are using. At the moment, the system functions flawlessly with Freshdesk, Google Calendar, and Segment. Visit their official website, or contact an agent for detailed instructions.

Nutshell CRM offers a large list of native integrations with popular apps and business systems. An interesting opportunity offered by the company is expanding the system’s functionality with a number of Zapier-built integrations. Here are some of the apps Nutshell can be connected to:

  • Olark
  • Microsoft Exchange
  • Twitter
  • MailChimp
  • Wufoo
  • Google Sheets
  • Google Apps
  • Google Drive
  • Google Contacts
  • Dropbox
  • Box
  • PandaDoc
  • Zendesk
  • Gravity Forms
  • RightSignature
  • Quote Roller
  • Yesware
  • Kixie
  • Slack
  • RingCentral
  • Pure Chat
  • 40Nuggets
  • Zapier
Contact Email

Contact Email


Freshsales FEATURES

  • Advanced Lead Scoring
  • Interactive Pipeline Management
  • Integrated Phone & Email.
  • Email Tracking
  • Sales Campaigns
  • Personalize Templates
  • Insightful Email Metrics
  • Team Inbox
  • Sales First Inbox
  • Open & Click Notifications
  • Email Scheduling
  • Calendar Sync
  • 2 – way Email Sync
  • Email-to-Lead, Forward Emails
  • Click to Call
  • Entire Conversation History
  • Assign Phone Numbers
  • Automated and manual Log Calls
  • Personalized Welcome and Voicemail Messages
  • Forward Call
  • Record Calls
  • Tasks & Appointments
  • Call History
  • Phone Activity reports
  • Caller Display
  • In-depth Customer
  • Insights
  • Website and in-app Tracking
  • Activity Timeline
  • Behavior-based Segmentation
  • Web-to-Lead
  • Smart Fields, 360° Customer View
  • Lead Scoring
  • Auto Profile Enrichment
  • Team Segmentation
  • Auto Lead Assignment
  • Appointments
  • Tasks and Notes
  • Jot down notes
  • Change stage with ease
  • Track deals on the move
  • Fix meeting, find location
  • Custom Views
  • Automation
  • Bulk Actions
  • Role-based Access
  • Visual Sales Pipeline
  • Deal Status, at a glance
  • Simple drag and drop Navigation
  • Action-oriented Follow Ups
  • Track deals on the go
  • Deal age
  • Mobile Integration
  • Deal Funnel View
  • Filter and Sort Deals
  • Customize Sales Process
  • Pipeline Dashboard
  • Lost Deal Analysis
  • Customized Reports
  • Visual Sales Reports
  • Revenue Analytics
  • Deeper Analytics
  • Preview Reports
  • Sales Activity Reports
  • Trendline Reports
  • Territories and Territory Reports


  • Collaborative Environment
  • Customizable Sales Processes
  • Lead Relationships Management
  • Native mobile apps for Mac, iOS, and Android
  • Powerful Sales Analytics Reports
  • Seamless Integration with a variety of Business Apps
  • Calendar Sync
  • Click-to-Call
  • One Click Task Creation
  • Bulk Email Templates
  • Nutshell Maps
  • Nutshell Intelligence
  • Contact Importing
  • Sales Collaboration
  • Email Ingestion
  • BCC your Emails
  • Sales Team Management
  • Lead Confidence
  • Real Time Notifications
  • Activity Reports
  • Funnel Reports
  • User/Team Restrictions
  • Quarterly Success Plan Reviews
  • Multichannel Customer Support
Pricing Info

Pricing Info

Freshsales offers five SMB and enterprise pricing plans. A 30-day free trial plan is also available so you can easily try out all key features of the software. You can sign up for Freshsales free trial here. Here is what you get in each of the plans:

Sprout – free forever

  • Leads
  • Contacts
  • Deals
  • Accounts
  • Email
  • Built-in phone
  • Integrations
  • Mobile apps

Blossom – $12/user/month (billed annually)

  • Contact management
  • Pipeline management
  • 250 bulk emails/user/day
  • Build-in phone
  • 2 sales campaigns/user
  • Lead scoring
  • 2 intelligent workflows
  • Basic reporting
  • Integrations
  • iPhone & Android apps

Garden – $25/user/month (billed annually)

  • All Blossom Plan features
  • Multiple pipeline management
  • 500 bulk emails/user/day
  • 5 sales campaigns/user
  • 10 intelligent workflows
  • Advanced reporting
  • Territories and lead assignment
  • Advanced CRM customization

Estate – $49/user/month (billed annually)

  • All Garden Plan features
  • 1000 bulk emails/user/day
  • 10 sales campaigns/user
  • 25 intelligent workflows
  • Advanced lead scoring
  • Auto profile enrichment
  • Reports dashboard
  • Smartforms and event tracking

Forest – $79/user/month (billed annually)

  • All Estate Plan features
  • 2000 bulk emails/user/day
  • 25 sales campaigns/user
  • 50 intelligent workflows
  • EUC data center
  • IP whitelisting

Nutshell CRM is available in three pricing options. You may also try its 14-day free trial to test out its features.

Starter – $19/user/month billed annually or $22/user month-to-month

  • Sales activity and results dashboard
  • Single sales pipeline
  • Standard sales reporting
  • Team collaboration capabilities

Pro – $35/user/month billed annually or $39/user month-to-month

  • All Starter plan features
  • Advanced reporting
  • Cross-sell and upsell automation
  • Multiple sales pipelines
  • Sales process automation
  • Team coaching tools
  • Unlimited click-to-call and recordings

Pro+ – $69/user/month billed annually or $79/user month-to-month

  • All Pro plan features
  • Dedicated customer success manager
  • “First in line” technical support
  • Free training for new employees
  • Training on new Nutshell features
  • Quarterly business reviews
Available Languages

Available Languages

English, German, Spanish, French, Russian, Italian, Dutch, Portugese, Polish, Swedish English
OS Supported

OS Supported

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Both Freshsales and Nutshell CRM were reviewed by a group of independent B2B experts who carried out a full study of all crucial aspects of every app. Their final score was prepared with unique SmartScore model that provides a separate partial score to every component including: main features, customer support, mobile device support, security, client satisfaction and media presence. We are aware that useful features are not the only aspect important to a business so we make an effort to pay attention to all facets of a app before giving it a final rating.