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Compare Freshsales vs Base CRM

What is better Freshsales or Base CRM? Today’s corporations require the top CRM Software product to stay competitive. On this page we help you with buying the right software, by allowing you to examine Freshsales and Base CRM down to the very details of their individual modules.

You may as well make use of our total scoring values, which rate the software all round quality and performance. Freshsales got a 9.7 score, while Base CRM has a score of 9.2. Likewise, you may compare their general user satisfaction rating: 95% (Freshsales) against 98% (Base CRM). Remember to select the solution that best addresses your most crucial issues, not the solution with the most robust features.

At the moment, the best products in our CRM Software category are: Salesforce CRM, Freshsales, HubSpot CRM.

SmartScore™

9.7

User Satisfaction

95%

Pricing:

Starting from $12

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Advanced Lead Scoring
  • Interactive Pipeline Management
  • Integrated Phone & Email.
  • Email Tracking
  • Sales Campaigns
  • Personalize Templates
  • Insightful Email Metrics
  • Team Inbox
  • Sales First Inbox
  • Open & Click Notifications
  • Email Scheduling
  • Calendar Sync
  • 2 – way Email Sync
  • Email-to-Lead, Forward Emails
  • Click to Call
  • Entire Conversation History
  • Assign Phone Numbers
  • Automated and manual Log Calls
  • Personalized Welcome and Voicemail Messages
  • Forward Call
  • Record Calls
  • Tasks & Appointments
  • Call History
  • Phone Activity reports
  • Caller Display
  • In-depth Customer
  • Insights
  • Website and in-app Tracking
  • Activity Timeline
  • Behavior-based Segmentation
  • Web-to-Lead
  • Smart Fields, 360° Customer View
  • Lead Scoring
  • Auto Profile Enrichment
  • Team Segmentation
  • Auto Lead Assignment
  • Appointments
  • Tasks and Notes
  • Jot down notes
  • Change stage with ease
  • Track deals on the move
  • Fix meeting, find location
  • Custom Views
  • Automation
  • Bulk Actions
  • Role-based Access
  • Visual Sales Pipeline
  • Deal Status, at a glance
  • Simple drag and drop Navigation
  • Action-oriented Follow Ups
  • Track deals on the go
  • Deal age
  • Mobile Integration
  • Deal Funnel View
  • Filter and Sort Deals
  • Customize Sales Process
  • Pipeline Dashboard
  • Lost Deal Analysis
  • Customized Reports
  • Visual Sales Reports
  • Revenue Analytics
  • Deeper Analytics
  • Preview Reports
  • Sales Activity Reports
  • Trendline Reports
  • Territories and Territory Reports

Pricing Info

Freshsales offers five SMB and enterprise pricing plans. A 21-day free trial plan is also available so you can easily try out all key features of the software. You can sign up for Freshsales free trial here. Here is what you get in each of the plans:

Sprout – free forever

  • Unlimited number of users
  • Leads
  • Contacts
  • Deals
  • Accounts
  • Email
  • Built-in phone
  • Integrations
  • Mobile apps

Blossom – $12/user/month (billed annually)

  •  Contact Management
  •  Pipeline Management
  •  250 Bulk emails/user/day
  •  Built-in Phone powered by Freshcaller
  •  SMS Integration
  •  2 Sales Campaigns/user
  •  Lead Scoring
  •  5 Intelligent Workflows
  •  Basic Reporting
  •  Integrations
  •  Marketplace
  •  iPhone and Android Apps
  •  Gmail Add-on

Garden – $25/user/month (billed annually)

  • Contact Management
  •  Multiple Pipeline Management
  •  500 Bulk emails/user/day
  •  Built-in Phone powered by Freshcaller
  •  SMS Integration
  •  5 Sales Campaigns/user
  •  Lead Scoring
  •  15 Intelligent Workflows
  •  Advanced Reporting
  •  Integrations
  •  Marketplace
  •  iPhone and Android Apps
  •  Gmail Add-on
  •  Territories and Lead assignment
  •  Advanced CRM customization

Estate – $49/user/month (billed annually)

  • Contact Management
  •  Multiple Pipeline Management
  •  1000 Bulk emails/user/day
  •  Built-in Phone powered by Freshcaller
  •  SMS Integrations
  •  10 Sales Campaigns/user
  •  Advanced Lead Scoring
  •  40 Intelligent Workflows
  •  Advanced Reporting
  •  Integrations
  •  Marketplace
  •  iPhone and Android Apps
  •  Gmail Add-on
  •  Territories and Lead assignment
  •  Advanced CRM customization
  •  Auto profile enrichment
  •  Reports Dashboard
  •  Smartforms and event tracking
  •  Multi-currency

Forest – $79/user/month (billed annually)

  • All Estate Plan features
  • Contact Management
  •  Multiple Pipeline Management
  •  2000 Bulk emails/user/day
  •  Built-in Phone powered by Freshcaller
  •  SMS Integration
  •  25 Sales Campaigns/user
  •  Advanced Lead Scoring
  •  50 Intelligent Workflows
  •  Advanced Reporting
  •  Integrations
  •  Marketplace
  •  iPhone and Android Apps
  •  Gmail Add-on
  •  Territories and Lead assignment
  •  Advanced CRM customization
  •  Auto profile enrichment
  •  Reports Dashboard
  •  Smartforms and event tracking
  •  Multi-currency
  •  EUC Data Center
  •  IP Whitelisting
  •  Audit Logs

Integrations

Freshsales is an open API system, meaning that you can easily integrate it with every business system or application you are using. Among others, it integrates with:

  • Freshdesk
  • Google Calendar
  • Freshchat
  • Freshconnect
  • Freshcaller
  • Mailchimp
  • Zapier
  • Quickbooks
  • Xero
  • Segment

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Dyson, Garda World, Flyrobe

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A winner of our Great User Experience Award for 2019, this CRM platform was designed to enable high-velocity teams to keep track of contacts and resolve issues. It is best known for its ease of use and the comprehensiveness of its features. You can use it for CRM via different channels from emails to phone calls.

Company Email

support@freshsales.io

Contact No.

Company's Address

1250, Bayhill Drive Suite 315
San Bruno, CA 94066
USA

NOAWARDS
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SmartScore™

9.2

User Satisfaction

98%

Pricing:

Starting from $45

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete with core sales tools
  • Full visibility into current opportunities in your sales pipeline
  • Insights to grow your business
  • Tailored to your needs
  • Set sales goals and quotas
  • User-friendly and easy to navigate controls
  • Track and sort email automatically
  • Integrate with the popular online and social media tools
  • Powerful and unified sales contact card
  • Easy access to call records, emails and notes
  • Syncing of communication exchanges in one file
  • Fast integration of your email account to Base to track customer interactions
  • Auto-updating of contacts
  • Integration with Google Apps
  • Easy access with and filtering/sorting of relevant data
  • Analysis of customer data
  • Access all of data 24/7 anywhere on your mobile phone or tablet, even when it is offline
  • Use of geolocation in real time to search for prospects and customers that are nearby
  • Lead tracking and capture
  • Easy production of sales reports and forecasts
  • Fast call function from Base
  • Recording of calls with customers

Pricing Info

Starter – $45/seat per month (billed annually)

  • Customized Sales Pipeline
  • Basic Sales Tracking and Reporting
  • Full-Featured Mobile CRM

Professional – $95/seat per month (billed annually)

  • Customized Sales Pipeline
  • Basic Sales Tracking and Reporting
  • Full-Featured Mobile CRM
  • Full Funnel Forecasting
  • Team Performance Analytics
  • Task Automation
  • Team Document Storage

Enterprise $145/seat per month (billed annually)

  • Customized Sales Pipeline
  • Basic Sales Tracking and Reporting
  • Full-Featured Mobile CRM
  • Full Funnel Forecasting
  • Team Performance Analytics
  • Task Automation
  • Team Document Storage
  • Predictive Sales Intelligence
  • Lead & Deal Scoring
  • Products & Price Book
  • Multiple Sales Pipelines
  • Role-Based Permissions

Integrations

Base integrates with various tools and services listed below to make you even more productive:

  • Google
  • Facebook
  • Dropbox
  • Xero
  • MailChimp
  • Harvest
  • Google Drive
  • Google Chrome
  • Yesware
  • Zapier
  • Outlook
  • Quoteroller

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Micro Documentaries, Wells Fargo, Xerox

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Base CRM is a software tool that helps you to improve your business productivity and sales by customizing your business sales stages and work processes.

Company Email

support@getbase.com

Contact No.

Company's Address

410 Cambridge Ave, 1st Floor
Palo Alto, CA 94306
USA

In case you continue having doubts about which solution will be best for your business it might be a sound idea to analyze each service’s social metrics. Such metrics are usually a way to see how popular a given product is and how wide is its online presence. For example Freshsales Twitter profile has currently 1731 followers. At the same time Base CRM Twitter is followed by 6469 people.

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