What is better Freshsales or bpm'online CRM? There is a wide range of CRM Software products available for businesses today. The ideal way to find out which app fits your needs best is to examine them side by side. For instance, here you can assess Freshsales and bpm'online CRM for their overall score (9.7 vs. 9.3, respectively) or their user satisfaction rating (95% vs. 100%, respectively).
It’s also possible to check their capabilities and pricing conditions and other helpful facts below. When matching products make sure to compare their corresponding capabilities and mark their disparities to have a clearer picture of both deals. What is more remember to check secondary issues including security, backup, usability, and helpdesk support.
We are aware that not all companies have the time to scrutinize a wide range of various products, so we came up with a list of recommendations that you may find useful. Our top choices for the CRM Software category are: HubSpot Smart CRM, Salesforce CRM, Freshsales.
The platform also supports syncing of calendars and contacts from Google Calendar, Office 365, Google contacts, and Outlook contacts.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dyson, Garda World, Flyrobe
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A sales solution that integrates CRM, marketing, and communication features to help sales agents nurture customer relationships and close more deals. AI-powered deal insights also empower agents in hitting performance goals and sales quotas.
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Ideal for small and medium businesses with direct sales teams
Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
Ideal for e-commerce
A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
Cloud – $27 (1000 active contacts/month billed annually)
Active contact is a contact included in one or more campaigns within a 12-month period
Up to 365 emails per year can be sent to one active contact
Custom pricing with the purchase of 50,000+ active contacts
User License
Cloud – $50/user/month billed annually
On-site – $850 per license/lifetime
With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
Cloud – $35/user/month
On-site – $600 per user
Ideal for companies looking to automate helpdesk and contact center operations
A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
Cloud – $50/user/month
On-site – $850 per user
Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
The solutions analyzed on this page are only a small sample of our full CRM Software category and you should take into account that there may be more reliable options available. If you want to guarantee you make the optimal decision for your team we strongly suggest that you try out more solutions first. It may also be a good idea to check out our top 10 CRM Software list to learn which apps are at the moment the highest-rated ones and leaders in the market.
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