What is better bpm'online CRM or EngageBay? To successfully get the most efficient and productive CRM Software for your business, you should compare products available on the market. For instance, here you may match bpm'online CRM’s overall score of 9.3 against EngageBay’s score of 8.9. You may also evaluate their general user satisfaction: bpm'online CRM (100%) vs. EngageBay (100%).
Furthermore, you can compare their good and bad points feature by feature, including their terms and conditions and pricing. By comparing products you are improving your chances to pick the right software for your company. It’s clear you have to know your specific needs to realize which software matches those needs.
Our experts made sure to prepare reviews of all popular CRM Software services offered on the market, but among them these three caught our special attention: Freshsales, HubSpot Smart CRM, Salesforce CRM.
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Ideal for small and medium businesses with direct sales teams
Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
Ideal for e-commerce
A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
Cloud – $27 (1000 active contacts/month billed annually)
Active contact is a contact included in one or more campaigns within a 12-month period
Up to 365 emails per year can be sent to one active contact
Custom pricing with the purchase of 50,000+ active contacts
User License
Cloud – $50/user/month billed annually
On-site – $850 per license/lifetime
With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
Cloud – $35/user/month
On-site – $600 per user
Ideal for companies looking to automate helpdesk and contact center operations
A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
Cloud – $50/user/month
On-site – $850 per user
Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
EngageBay integrates with the following business systems and applications:
Zapier
QuickBooks
WordPress
Xero
Twilio
Office 365
Google Contacts and Calendar
Stripe
SendGrid
Mailgun
Mandrill
Xero
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Panama Partners, Growth Robotics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EngageBay is an all-in-one marketing, sales, and CRM platform designed to be an affordable alternative to expensive solutions. Considered as a true alternative to more expensive business solutions, EngageBay automates key business processes and routines to free you up to create meaningful customer experiences.
Almost as crucial as features and client support level are pricing packages offered by bpm'online CRM and EngageBay. Although price should not be the sole aspect it’s surely an important thing to consider. You should try to find a flexible pricing package that can be adjusted to your company size and effortlessly scaled up every time your business expands. Be sure that you don’t opt for plans that have advanced tools that you won’t use and always make an effort to get in touch with the vendor directly as enterprises can usually benefit from discounts. You should also check out a free trial or demo of each product to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to pay any money and gives you a practical overview of what it’s like to work with bpm'online CRM and EngageBay.
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