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Compare bpm’online CRM vs EngageBay

What is better bpm'online CRM or EngageBay? You have so many CRM Software solutions in today’s state of that industry that choosing the right product is often frustrating. On our comparison page, it is simple to compare the features, terms and conditions, available plans, and more details of bpm'online CRM and EngageBay.

You can also check their score (9.3 for bpm'online CRM vs. 8.9 for EngageBay) and user satisfaction level (100% for bpm'online CRM vs. 100% for EngageBay). The scores and ratings provide you with a solid idea how both these software products perform. In addition, find out if the software can integrate with existing business apps to promote greater productivity.

Users who don't have much time or could use a CRM Software suggestion from our experts might want to examine these top choices for the current year: HubSpot CRM, Freshsales, Salesforce CRM.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Data Management integrated with Twitter, Facebook, and LinkedIn
  • Lead Management with export function (MS Excel, website, other sources)
  • Time Management and Communications that syncs with Google Calendar, MS Outlook and popular schedulers
  • Sales Management for opportunity, quota, pipeline, projections, and forecasts
  • Document Management compatible with MS Word
  • Knowledge Management online library
  • Marketing Management for multi-channel campaigns, audience segmentation, budget planning, track responses, and ROI estimation
  • Analytics with real-time diagrams, customizable reports, and dashboards
  • Administrative Tools with wizards to manage lookups, data fields, and processes without programming
  • bpm’online CRM mobile apps for iOS and Android devices

Pricing Info

Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Bayer, PepsiCo, Allianz, Heineken, Telia Sonera, SpecTec, QNAP, ABLV, Starcom MediaVest, Yandex, Pelco, ZyXEL, VimpelCom, Thurava

Integrations

bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:

  • Twitter
  • Facebook
  • Google Contacts
  • Google Calendar
  • LDAP
  • IMAP
  • MS Exchange
  • Google Maps
  • OpenStreetMap
  • MailChimp
  • Mandrill
  • MS Outlook
  • MS Word
  • MS Excel
  • SmartCloud Connect

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online is a leading software platform that focuses on business process automation and CRM.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th Floor,
Boston, MA 02210

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sales and Markeiting Automation
  • Autoresponders
  • Double opt-in
  • Segmentation
  • GDPR Compliant
  • Simple designer
  • Contact Management
  • Facebook Ads
  • Analytics
  • Ticketing Management
  • Triggers
  • Email templates
  • A/B Testing
  • Email sequences
  • Automation
  • CRM
  • Deals
  • Pipeline Management
  • Appointments
  • Email Marketing
  • Social Media Engagement
  • Email Sequences
  • Web Forms
  • Landing Pages
  • Live Chat
  • Products
  • Proposals

Pricing Info

EngageBay offers the following basic and enterprise pricing packages:

Free – $0/month

  • 1,000 contacts
  • 1,000 branded emails per month
  • Lists
  • Email Marketing
  • Lists
  • Email Marketing
  • Sequences
  • Contact Management
  • Ticketing Management
  • Lead Grabbers
  • Forms
  • Facebook Ads
  • Social Media
  • 20GB File Storage
  • Email & Chat Support

Basic – $14.99/month or $11.99/month (annual) or $8.99/month (biennial)

  • 15,000 contacts
  • 10,000 branded emails per month
  • Lists
  • Email Marketing
  • Sequences
  • Contact Management
  • Ticketing Management
  • Lead Grabbers
  • Forms
  • Facebook Ads
  • Social Media
  • 2GB File Storage
  • Email & Chat Support

Growth – $49.99/month or $39.99/month (annual) or $29.99/month (biennial)

  • 10,000 contacts
  • 25,000 branded emails per month
  • Lists
  • Lead Scoring
  • Email Marketing
  • Lead Nurturing
  • Marketing Automation
  • Contact Management
  • Ticketing Management
  • Lead Grabbers (Web Popups)
  • Forms
  • Facebook Ads
  • Social Media
  • Landing Pages
  • Auto Responders
  • Custom Fields
  • Email Templates
  • 5GB File Storage
  • Email & Chat Support

Pro – $79.99/month or $63.99/month (annual) or $47.99/month (biennial)

  • Unlimited contacts
  • 50,000 branded emails per month
  • Lists
  • Lead Scoring
  • Email Marketing
  • Lead Nurturing
  • Marketing Automation
  • Contact Management
  • Ticketing Management
  • Lead Grabbers (Web Popups)
  • Forms
  • Facebook Ads
  • Social Media
  • Landing Pages
  • Custom Landing Page Designer
  • Sub Domain Support for Landing Pages
  • Auto Responders
  • Custom Fields
  • Email Templates
  • Custom Email Template Designer
  • Analytics
  • A/B Testing
  • 20GB File Storage
  • Phone Call Support
  • Dedicated Account Manager

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Panama Partners, Growth Robotics

Integrations

EngageBay integrates with the following business systems and applications:

  • Zapier
  • QuickBooks
  • WordPress
  • Xero
  • Twilio
  • Office 365
  • Google Contacts and Calendar
  • Stripe
  • SendGrid
  • Mailgun
  • Mandrill
  • Xero

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An all-in-one marketing, sales, and CRM platform with comprehensive features designed to be an affordable alternative to expensive solutions.

Company Email

support@engagebay.com

Contact No.

Company's Address

EngageBay Inc.
255 Verano Way
Mountain House, CA, 95391
USA

In case you are still having doubts about which service will work best for your company it may be a sound idea to take a look at each service’s social metrics. Such metrics are frequently an indicator of how popular every app is and how wide is its online presence. For example bpm'online CRM Twitter profile has currently 2278 followers. At the same time EngageBay Twitter is followed by 10448 people.

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