What is better bpm'online CRM or Pipedrive? If you want to have a convenient way to decide which CRM Software product is better, our proprietary system gives bpm'online CRM a score of 9.3 and Pipedrive a score of 9.4 for overall quality and performance. Furthermore, bpm'online CRM is rated at 100%, while Pipedrive is rated 100% for their user satisfaction level.
You can also compare their product details, including features, tools, options, plans, costs, and many more. Check if the application can customize at least part of its funnels to guarantee it matches your own business processes.
Those of you who want to save some time or could use a CRM Software advice from our team might want to try out these top choices for the current year: Salesforce CRM, HubSpot Smart CRM, Freshsales.
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Ideal for small and medium businesses with direct sales teams
Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
Ideal for e-commerce
A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
Cloud – $27 (1000 active contacts/month billed annually)
Active contact is a contact included in one or more campaigns within a 12-month period
Up to 365 emails per year can be sent to one active contact
Custom pricing with the purchase of 50,000+ active contacts
User License
Cloud – $50/user/month billed annually
On-site – $850 per license/lifetime
With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
Cloud – $35/user/month
On-site – $600 per user
Ideal for companies looking to automate helpdesk and contact center operations
A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
Cloud – $50/user/month
On-site – $850 per user
Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
When you choose a app that you think will work best for your business you shouldn’t just focus on what reviewers have to say about it. In many cases personal experience with the app may be different, depending on your own preferences and work processes. That’s why in our reviews we also give our User Satisfaction Rating for each software to give you a reliable overview of how real users of bpm'online CRM and Pipedrive estimate their experience with the service. Our algorithm is built around detailed analysis of product appearances on other websites, social media and blogs, so you will get a comprehensive and reliable picture of what other people think about every product. In this case bpm'online CRM got a total satisfaction rating at 100% while for Pipedrive 100% of users say they had a positive experience with it.
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