bpm’online CRM
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customer Data Management integrated with Twitter, Facebook, and LinkedIn
- Lead Management with export function (MS Excel, website, other sources)
- Time Management and Communications that syncs with Google Calendar, MS Outlook and popular schedulers
- Sales Management for opportunity, quota, pipeline, projections, and forecasts
- Document Management compatible with MS Word
- Knowledge Management online library
- Marketing Management for multi-channel campaigns, audience segmentation, budget planning, track responses, and ROI estimation
- Analytics with real-time diagrams, customizable reports, and dashboards
- Administrative Tools with wizards to manage lookups, data fields, and processes without programming
- bpm’online CRM mobile apps for iOS and Android devices
Pricing Info
Pricing Info
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
- Ideal for small and medium businesses with direct sales teams
- Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
- Ideal for e-commerce
- A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
- Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
- Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
- Cloud – $27 (1000 active contacts/month billed annually)
- Active contact is a contact included in one or more campaigns within a 12-month period
- Up to 365 emails per year can be sent to one active contact
- Custom pricing with the purchase of 50,000+ active contacts
User License
- Cloud – $50/user/month billed annually
- On-site – $850 per license/lifetime
- With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
- Cloud – $35/user/month
- On-site – $600 per user
- Ideal for companies looking to automate helpdesk and contact center operations
- A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
- Cloud – $50/user/month
- On-site – $850 per user
- Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
- Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
Integrations
Integrations
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
- Google Contacts
- Google Calendar
- LDAP
- IMAP
- MS Exchange
- Google Maps
- OpenStreetMap
- MailChimp
- Mandrill
- MS Outlook
- MS Word
- MS Excel
- SmartCloud Connect
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bayer, PepsiCo, Allianz, Heineken, Telia Sonera, SpecTec, QNAP, ABLV, Starcom MediaVest, Yandex, Pelco, ZyXEL, VimpelCom, Thurava
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bpm'online is a leading software platform that focuses on business process automation and CRM.
Company Email
info@bpmonline.com
Contact No.
Company's Address
280 Summer St., 6th Floor,
Boston, MA 02210
bpm’online CRM Comparisons
Popular bpm’online CRM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Control Leads and Opportunities
- Dedicated Support Email
- Create discounts for each customer or item
- Favorite and recent actions
- Complete Customer Management
- Quick links and recent forms
- Deduct Tax Automatically
- Access all your analytics, metrics everywhere
- Dialogue Time Control
- Simultaneous Users
- Data Import
- Multi-company
- Ticket Management
- Create invoices according to your needs
- Discount tables by customer type/item type
- Complete integration between products
- Split Payments
- Sales Team Management
- Manage your Documents Online
- Multilingual
Pricing Info
Here are the PHC FX cost details:
PHC FX (Business) offers free trial and subscription versions. For the subscription version, you can choose an annual plan or pay on a monthly basis.
Net edition
£31.71 per month ($49.76) annual billing: Includes 2 Users + Database 500 Mb) – Additional User £11.97 ; Database 500Mb £6.3
- Manage your business: Customers, Suppliers, Stocks, Products, Banking, Bank Accounts
- Any and All Invoicing Documents
- Profitability Analytics and Metrics
Max edition
£50.12 per month ($78.65) annual billing: Includes 2 Users + Database 500 Mb) – Additional User £20.9 ; Database 500Mb £6.3
- Manage your business: Customers, Suppliers, Stocks, Products, Banking, Bank Accounts
- Any and All Invoicing Documents
- Profitability Analytics and Metrics
- Checks
- Compound Products
- Control Bad Credit
- Discounts
- Discounts
The price of a PHC FX system includes:
- Unlimited Traffic
- Knowledge Base
- Independent Training
- Datacenter Host
- Interactive Manuals
- Security and Backups
- Upgrades
Integrations
None indicated.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe Portugal, Microsoft Portugal, Wiz Interactive, N2K, Sunergetic, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Designed to provide the best business solutions, PHC FX is a complete business solution that offers a wide range of functionality at an affordable price.
Company Email
Contact No.
Company's Address
Suite LP23252
Lower Ground Floor
145-157 St John Street
London
EC1V 4PW
PHC FX Comparisons
Popular PHC FX Alternatives
Please pay attention to the fact that even though both bpm'online CRM and PHC FX may have an outstanding array of features every product might be designed for a different business size. If you are studying different apps you should focus on a business type they are catering to. Specific features could scale up with no problem for big enterprises but if you own a small or medium company it’s often better to refrain paying for complex functionalities that you may never have a chance to use.
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