Compare Freshsales vs. Infusionsoft

You have such a huge number of CRM Software options in today’s market that deciding on the best product may be frustrating. On our comparison page, it is simple to examine the tool, stipulations, available plans, and more details of Freshsales and Infusionsoft. It’s also possible to examine their score (9.5 for Freshsales vs. 9.0 for Infusionsoft) and user satisfaction level (95% for Freshsales vs. 97% for Infusionsoft). The scores and ratings present you with a solid idea how these two software products perform. Additionally, find out if the solution can integrate with your current business apps to guarantee greater productivity. We realize that not all businesses have enough time to examine dozens of different services, so we came up with a list of suggestions that you may find useful. Our top selections for the CRM Software category are: Salesforce CRM, Freshdesk, HubSpot CRM.





Freshsales screenshot Infusionsoft screenshot
Pricing Page

Our Score

Our Score

9.7 ?

Our Score

9.0 ?

Customer Experience

Customer Experience

Customer Experience

95% ?

Customer Experience

97% ?





Price Scheme

Price Scheme

Free | Monthly payment | Annual Subscription Monthly payment
Detailed Review

Detailed Review

Product Info

Product Info

Freshsales is the winner of our 2017 Great User Experience Award. It is a CRM tool designed to enable high-velocity teams to keep track of contacts while solving their queries.
Infusionsoft is a software solution that helps you to get organized, grow sales, and save time like 24,000 thriving small businesses that use it.
Useful Links
Email Address

Email Address
Contact No.

Contact No.

+1-866-832-3090 +1-866-800-0004
Vendor's Address

Vendor's Address

1250, Bayhill Drive Suite 315
San Bruno, CA 94066
1260 S. Spectrum Blvd,
Chandler, AZ 85286


Freshsales is an open API system, meaning that you can easily integrate it with every business system or application you are using. At the moment, the system functions flawlessly with Freshdesk, Google Calendar, and Segment. Visit their official website, or contact an agent for detailed instructions.

Infusionsoft integrates with the following business systems and applications:

  • HappyFox
  • Mavenlink
  • Help Scout
  • ion interactive
  • Direct Mail Manager
  • 3CLogic
  • Bitium
  • ppSD2 Membership Software
  • WebMerge
  • Velocify
  • Marketplace
  • GroSocial
  • CustomerHub
  • Sync for Outlook
  • Sync for Gmail
OS Supported

OS Supported

Customer Support

Customer Support

Phone Live Support
Ticket Training
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Freelancers


Freshsales FEATURES

  • Advanced Lead Scoring
  • Interactive Pipeline Management
  • Integrated Phone & Email.
  • Email Tracking
  • Sales Campaigns
  • Personalize Templates
  • Insightful Email Metrics
  • Team Inbox
  • Sales First Inbox
  • Open & Click Notifications
  • Email Scheduling
  • Calendar Sync
  • 2 – way Email Sync
  • Email-to-Lead, Forward Emails
  • Click to Call
  • Entire Conversation History
  • Assign Phone Numbers
  • Automated and manual Log Calls
  • Personalized Welcome and Voicemail Messages
  • Forward Call
  • Record Calls
  • Tasks & Appointments
  • Call History
  • Phone Activity reports
  • Caller Display
  • In-depth Customer
  • Insights
  • Website and in-app Tracking
  • Activity Timeline
  • Behavior-based Segmentation
  • Web-to-Lead
  • Smart Fields, 360° Customer View
  • Lead Scoring
  • Auto Profile Enrichment
  • Team Segmentation
  • Auto Lead Assignment
  • Appointments
  • Tasks and Notes
  • Jot down notes
  • Change stage with ease
  • Track deals on the move
  • Fix meeting, find location
  • Custom Views
  • Automation
  • Bulk Actions
  • Role-based Access
  • Visual Sales Pipeline
  • Deal Status, at a glance
  • Simple drag and drop Navigation
  • Action-oriented Follow Ups
  • Track deals on the go
  • Deal age
  • Mobile Integration
  • Deal Funnel View
  • Filter and Sort Deals
  • Customize Sales Process
  • Pipeline Dashboard
  • Lost Deal Analysis
  • Customized Reports
  • Visual Sales Reports
  • Revenue Analytics
  • Deeper Analytics
  • Preview Reports
  • Sales Activity Reports
  • Trendline Reports
  • Territories and Territory Reports

Infusionsoft FEATURES

  • CRM
  • Marketing Automation
  • E-Commerce
  • Multimedia marketing management
  • Web Forms
  • Social Sharing
  • Built-in metadata and keyword fields
  • Track orders, sales totals, accounts receivables, etc
  • Payment Processing
  • Drag and drop to craft and publish landing pages
  • Easy Publishing, Landing Pages
  • Email marketing, Automated Campaigns
  • Opportunity Management
  • Sales Reports
  • Multimedia Marketing
  • Marketing reports
  • Scoring tool
  • Referral Program Management
  • Lead Scoring & Distribution
  • Quotes & Orders


English, German, Spanish, French, Russian, Italian, Dutch, Portugese, Polish, Swedish English
Popular Customers

Popular Customers

H.U.M.A.N. Healthy Vending, Salon Success Strategies
Available Plans

Available Plans

Freshsales offers five SMB and enterprise pricing plans. A 30-day free trial plan is also available so you can easily try out all key features of the software. You can sign up for Freshsales free trial here. Here is what you get in each of the plans:

Sprout – free forever

  • Leads
  • Contacts
  • Deals
  • Accounts
  • Email
  • Built-in phone
  • Integrations
  • Mobile apps

Blossom – $12/user/month (billed annually)

  • Contact management
  • Pipeline management
  • 250 bulk emails/user/day
  • Build-in phone
  • 2 sales campaigns/user
  • Lead scoring
  • 2 intelligent workflows
  • Basic reporting
  • Integrations
  • iPhone & Android apps

Garden – $25/user/month (billed annually)

  • All Blossom Plan features
  • Multiple pipeline management
  • 500 bulk emails/user/day
  • 5 sales campaigns/user
  • 10 intelligent workflows
  • Advanced reporting
  • Territories and lead assignment
  • Advanced CRM customization

Estate – $49/user/month (billed annually)

  • All Garden Plan features
  • 1000 bulk emails/user/day
  • 10 sales campaigns/user
  • 25 intelligent workflows
  • Advanced lead scoring
  • Auto profile enrichment
  • Reports dashboard
  • Smartforms and event tracking

Forest – $79/user/month (billed annually)

  • All Estate Plan features
  • 2000 bulk emails/user/day
  • 25 sales campaigns/user
  • 50 intelligent workflows
  • EUC data center
  • IP whitelisting

Infusionsoft offers a pricing solution that fits exactly with your business based on the features you need and the number of users you have. Onboarding for a new user costs $299. From there, you can choose among the following packages:

Infusionsoft package

  • Up to 500 contacts – $80/month
  • Up to 1,500 contacts – $104/month
  • Up to 2,500 contacts – $144/month
  • Up to 5,000 contacts – $184/month
  • Up to 10,000 contacts – $240/month
  • Up to 25,000 contacts – $280month
  • Up to 50,000 contacts – $304/month

These plans have the following inclusions:

  • 1 user account
  • Contact management
  • Marketing automation
  • Unlimited emails

Additional functions such as sales pipeline and e-commerce may be added for an additional cost to your monthly payment.

Pricing Page

Pricing Page

Learn more about Freshsales pricing Learn more about Infusionsoft pricing
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Both Freshsales and Infusionsoft were tested by a group of reliable SaaS experts who conducted a full analysis of all crucial aspects of each app. Their total score was calculated by means of unique SmartScore system which provides an individual partial score to each factor like: main functionalities, customer support, mobile support, security, client satisfaction and media presence. Here at FinancesOnline we know useful features are not the only thing essential to a business so we do our best to pay attention to all facets of a solution before giving it a final score.