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Compare Base CRM vs Capsule CRM

What is better Base CRM or Capsule CRM? Finding the best CRM Software for your firm is vital to growing your company’s efficiency. In our platform, it is simple to evaluate various solutions to see which one is the proper software for your needs. Here you can match Base CRM vs. Capsule CRM and examine their overall scores (9.2 vs. 8.0, respectively) and user satisfaction rating (98% vs. 99%, respectively).

Additionally, you can study the details of costs, terms, plans, capabilities, tools, and more, and decide which software offers more advantages for your business. As a rule of thumb, choose the software that lets you to scale the features and subscription plan to match your company growth or lack of it.

At this time, the best products in our CRM Software category are: HubSpot CRM, Freshsales, Salesforce CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $45

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete with core sales tools
  • Full visibility into current opportunities in your sales pipeline
  • Insights to grow your business
  • Tailored to your needs
  • Set sales goals and quotas
  • User-friendly and easy to navigate controls
  • Track and sort email automatically
  • Integrate with the popular online and social media tools
  • Powerful and unified sales contact card
  • Easy access to call records, emails and notes
  • Syncing of communication exchanges in one file
  • Fast integration of your email account to Base to track customer interactions
  • Auto-updating of contacts
  • Integration with Google Apps
  • Easy access with and filtering/sorting of relevant data
  • Analysis of customer data
  • Access all of data 24/7 anywhere on your mobile phone or tablet, even when it is offline
  • Use of geolocation in real time to search for prospects and customers that are nearby
  • Lead tracking and capture
  • Easy production of sales reports and forecasts
  • Fast call function from Base
  • Recording of calls with customers

Pricing Info

Starter – $45/seat per month (billed annually)

  • Customized Sales Pipeline
  • Basic Sales Tracking and Reporting
  • Full-Featured Mobile CRM

Professional – $95/seat per month (billed annually)

  • Customized Sales Pipeline
  • Basic Sales Tracking and Reporting
  • Full-Featured Mobile CRM
  • Full Funnel Forecasting
  • Team Performance Analytics
  • Task Automation
  • Team Document Storage

Enterprise $145/seat per month (billed annually)

  • Customized Sales Pipeline
  • Basic Sales Tracking and Reporting
  • Full-Featured Mobile CRM
  • Full Funnel Forecasting
  • Team Performance Analytics
  • Task Automation
  • Team Document Storage
  • Predictive Sales Intelligence
  • Lead & Deal Scoring
  • Products & Price Book
  • Multiple Sales Pipelines
  • Role-Based Permissions

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Micro Documentaries, Wells Fargo, Xerox

Integrations

Base integrates with various tools and services listed below to make you even more productive:

  • Google
  • Facebook
  • Dropbox
  • Xero
  • MailChimp
  • Harvest
  • Google Drive
  • Google Chrome
  • Yesware
  • Zapier
  • Outlook
  • Quoteroller

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Base CRM is a software tool that helps you to improve your business productivity and sales by customizing your business sales stages and work processes.

Company Email

support@getbase.com

Contact No.

Company's Address

410 Cambridge Ave, 1st Floor
Palo Alto, CA 94306
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete and easy contact management
  • Efficient sales management
  • Track bids, deals, proposals and other opportunities
  • Dashboard opportunities overview
  • Adding milestones
  • Linking milestones with a success factor
  • Includes a standard set of milestones
  • Easy to-do list and calendar management
  • Easy customization of information categories to fit your business
  • Secure access of your account from anywhere
  • Easy sharing of contacts with co-workers to assure the entire team has a single up-to-date view of the contact
  • Tracking of all email communications into Capsule
  • Quick document management, making it easy to attach documents and other files
  • Integration of contacts from Outlook, Gmail, vCard, spreadsheets and any CSV file
  • Easy creation and analysis of reports
  • Customization of the sales milestones and process
  • Management groups of contacts with lists using tags
  • Easy addition of notes and other information about the contact
  • Serious data security
  • Controlled access
  • Multiple backup
  • One master copy of your data on secure servers
  • Automatic upgrades
  • Compatible with Windows, Mac, or Linux
  • Brand your Capsule account using your colors and logo

Pricing Info

Capsule offers a flexible, pay-as-you go service which you can cancel or upgrade at any time. There are two plans offered:

Free

  • Up to 2 users
  • 10MB storage
  • 250 contacts
  • Unlimited opportunities
  • Unlimited cases

Professional – $15/month per user

  • 30-day free trial
  • 2GB storage per user
  • 50,000 contacts
  • Unlimited opportunities
  • Unlimited cases
  • Premium integrations including Xero, FreshBooks, MailChimp, Wufoo & more

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

None indicated

Integrations

Official Mobile App

  • Capsule Mobile

Contacts

  • Google Contacts
  • PieSync
  • Dedupely

Contracts & proposals

  • Proposable
  • NiftyQuoter
  • Quotient
  • Magento with Cart2Quote
  • PandaDoc
  • WebMerge
  • Signable
  • edocr
  • Direct Mail Manager
  • Better Proposals

Customer Success

  • Akita

Dashboards

  • Grappster
  • AppInsights
  • SalesWally
  • UnifiedVU

Email list marketing

  • MailChimp
  • Mad Mimi
  • MPZ Mail
  • E-goi

Google integrations

  • G Suite

Help desk

  • Zendesk
  • Freshdesk
  • Help Scout
  • SupportBee
  • Enchant
  • LiveHelpNow

Integration platforms

  • Zapier
  • Flow XO
  • Automate.io
  • Yoke.io
  • Cyclr
  • LeadsBridge
  • Integromat

Inventory management

  • Cin7
  • DEAR Systems

Invoicing & Accounting

  • Xero
  • KashFlow
  • FreeAgent
  • FreshBooks
  • ClearBooks
  • Billiving
  • Sage Business Cloud Accounting (UK)

Job & time tracking

  • Toggl

Migration services

  • Import2
  • Data2CRM

Mobile integrations

  • call2CRM (Android)
  • Business Card Reader for Capsule CRM (Android)

Office Management

  • Office R&D

Project Management

  • TidyWork
  • JIRA integration by TIG

Telephone & VoIP

  • Netfuse
  • Kixie
  • Callmaker
  • FONREACH
  • CircleLoop
  • Text Marketer

Website chat

  • ClickDesk
  • Userlike
  • Tidio

Website forms

  • Wufoo Forms
  • Ninjaforms
  • Gravity Forms

Want to develop your own integration?

Capsule’s RESTful API can be used by developers to create clever add-ons or to integrate Capsule with other applications.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An easy web-based CRM to help small businesses manage their business relationships with clients, vendors leads and other contacts.

Company Email

support@capsulecrm.com

Contact No.

Company's Address

None indicated

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

Free

  • Lead analytics dashboard
  • Lead flows
  • Collected forms
  • Contact activity
  • Contact management
  • Contact & company insights

Starter – $50/month

  • All Free features, plus:
  • HubSpot branding removed
  • Custom form fields
  • Phone & email support

Basic – Starting at $200/month (billed annually)

  • All Starter features, plus:
  • Blog & content creation tools
  • SEO & content strategy
  • Mobile optimization
  • Social media
  • Email marketing
  • Calls-to-action
  • Landing pages
  • Analytics dashboards
  • Standard SSL certificate
  • Subdomain availability
  • Limited to 3,000 website sessions/month

 Professional – Starting at $800/month (billed annually)

  • All Basic features, plus:
  • Marketing automation
  • Goal-based nurturing
  • Salesforce integration
  • Smart content
  • Attribution reporting
  • User roles
  • A/B testing
  • Comes with unlimited website sessions

Enterprise – Starting at $2,400/month (billed annually)

  • Custom revenue reporting
  • Custom event reporting
  • Custom event triggers
  • Predictive lead scoring
  • Contacts reporting
  • Company reporting
  • Event-based segmentation
  • Comes with unlimited website sessions

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

It may not always be enough to simply compare Base CRM and Capsule CRM against each other. Although specific tools, pricing plans and user reviews are all crucial and should be considered when making a final decision, you should also check out the recognition and awards merited by each solution. Frequently a less known app may turn out to be an excellent choice that was distinguished with SaaS awards such as our Exceptional Customer Support Award which reveals that despite lesser market presence it’s a worthy rival to the software that rule the market.

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