What is better EVS7 or ScreenConnect? You have such a huge number of Customer Support Software alternatives in today’s state of that industry that selecting the best product can be overwhelming. On our comparison page, we let you compare the functions, pricing terms, available plans, and more details of EVS7 and ScreenConnect.
You can assess their score (7.1 for EVS7 vs. 9.0 for ScreenConnect) and user satisfaction level (N/A% for EVS7 vs. 96% for ScreenConnect). The scores and ratings provide you with an overall idea how both of these software products perform. In addition, find out if the application can integrate with your current business apps to ensure greater productivity.
We are aware that not all businesses have the time to examine a large number of different products, so we came up with a list of suggestions that you may find useful. Our top choices for the Call Center Software category are: JustCall, Zendesk, Freshdesk Contact Center.
EVS7 Cricket integrates with various web-based CRM systems, Dolphin supports connections with Zoho and WebMaster, while Parrot gives users access to open API for maximum flexibility.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Walgreens, Century21, Disney
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EVS7 is a well-rounded, cloud-based call center service solution.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
In the event you are still having doubts about which product will perform best for your company it might be a good idea to check out each service’s social metrics. Such metrics are frequently an indicator of how popular each product is and how large is its online presence. For example EVS7 Twitter profile has currently 1509 followers. At the same time ScreenConnect Twitter is followed by 15200 people.
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