What is better EVS7 or Zendesk? Finding the suitable Customer Support Software product is as easy as contrasting the strong and weak features and terms offered by EVS7 and Zendesk. Here it's also possible to match their overall scores: 7.1 for EVS7 vs. 9.7 for Zendesk. Or you can verify their general user satisfaction rating, N/A% for EVS7 vs. 98% for Zendesk.
We suggest that you put some effort and examine their specific functions and determine which one is the better option for your business. Moreover. remember to consider your company’s or industry’s unique case, such as, a multilingual app for a global team or a mobile version to help you work on the go.
At this time, the most significant services in our Call Center Software category are: JustCall, Freshdesk Contact Center, Zendesk.
EVS7 Cricket integrates with various web-based CRM systems, Dolphin supports connections with Zoho and WebMaster, while Parrot gives users access to open API for maximum flexibility.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Walgreens, Century21, Disney
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EVS7 is a well-rounded, cloud-based call center service solution.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Please keep in mind that while both EVS7 and Zendesk may offer an excellent range of features each app may be aimed at a different business size. If you are analyzing various solutions you may want to pay attention to a company size they are meant for. Some features might scale up efficiently for big enterprises but if you run a small or mid-sized company it’s usually more sensible to refrain paying for complex functionalities that you might never use.
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