What is better EVS7 or Vivantio? Choosing the best Customer Support Software for your organization is hard with various features, choices, and offers to choose from. But, relying on our review directory will help you to cut down the necessary steps by getting all major software in one location.
For instance, you can contrast EVS7 and Vivantio for their features and overall scores, namely, 7.1 and 8.4, respectively. Furthermore, you can compare which product has higher general user satisfaction rating: N/A% (EVS7) and 93% (Vivantio) to determine which software is the better choice for your business. Don’t simply buy the service with the cheapest price, but the one that gives the best value.
Those of you who want to save some time or would like to get a Call Center Software suggestion from our experts might want to examine these top choices for the current year: JustCall, Freshdesk Contact Center, Zendesk.
EVS7 Cricket integrates with various web-based CRM systems, Dolphin supports connections with Zoho and WebMaster, while Parrot gives users access to open API for maximum flexibility.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Walgreens, Century21, Disney
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EVS7 is a well-rounded, cloud-based call center service solution.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
It may not always be sufficient to just compare EVS7 and Vivantio against each other. While useful functionalities, pricing and customer experience are all crucial and should be taken into account when making a final decision, you should also pay attention to the recognition and awards won by each software. Very often a less popular software may turn out to be a great choice that was distinguished with SaaS awards such as our Experts’ Choice Award which reveals that despite limited market popularity it’s a significant contender to the solutions that rule the market.
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