What is better Document360 or Moxie Knowledgebase? A great way to find the correct Knowledge Management Software product for your company is to compare the solutions against each other. Here you can compare Document360 and Moxie Knowledgebase and see their capabilities compared contrastively to help you select which one is the more effective product.
Likewise, you can review their overall ratings, such as: overall score (Document360: 9.0 vs. Moxie Knowledgebase: 8.2) and user satisfaction (Document360: 97% vs. Moxie Knowledgebase: 90%). Check their differences and similarities and see which one outperforms the other. Likewise, anticipate the state of your company tomorrow; will your company outgrow the app in the next 3-5 years?
In the event you would like to quickly decide on the top Knowledge Management Software according to our experts we recommend you take a look at the following solutions: Zendesk, ServiceNow Knowledge Management, Zendesk.
Document360 can be integrated with the following third-party applications:
Intercom
Olark
Disqus
Google Analytics
Segment
Teams
Slack
Webhook
Freshdesk
Zendesk
Intercom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Stackify, monday.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and scalable knowledge base solution for internal users and customers to enable self-service. Flexible and scalable, the application lets you expand content as your business also expands. Aside from letting it grow with your business, it keeps versions tight with its fully automated version control module.
Moxie Knowledgebase is a robust knowledge management software that places information at the fingertips of your support representatives. To enhance your agents’ assistance capabilities with this software, you can request custom enterprise pricing from the sales team by phone, email, or web form.
Moxie Knowledgebase supports integration with the following CRM systems:
Salesforce
Microsoft Dynamics
BMC Remedy
The software can connect with the following types of back office software as well:
Order Management
Fulfillment Management
Ticketing Management
Additionally, Moxie Knowledgebase gives you access to its API for further customization functionalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Newegg, Epson, Siemens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An always-accessible knowledge platform that can help your customer service representatives resolve issues expeditiously and make consumers happy with their swift responses.
Both Document360 and Moxie Knowledgebase were tested by a team of reliable SaaS experts who conducted a detailed study of all important elements of each software. Their total rating was calculated by means of unique SmartScore model which gives an individual partial score to each element such as: main functionalities, client support, mobile device support, security, client satisfaction as well as media presence. Here at FinancesOnline we know useful features are not the only factor crucial to a company so we make sure we pay attention to all sides of a software prior to giving it a final rating.
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