What is better ConnectWise Automate or ScreenConnect? When comparing ConnectWise Automate and ScreenConnect, you can easily see which Customer Support Software product is the more suitable option. This means that your organization can get the most productive and effective application. You can study the details, such as available tools, prices, plans offered by each vendor, offer terms, and more
We also let you check their total scores to know which one looks to be more beneficial for your firm. ConnectWise Automate has 8.5 points for overall quality and 92% rating for user satisfaction; while ScreenConnect has 9.0 points for overall quality and 96% for user satisfaction. Similarly, you can also check which software company is more reliable by sending an email inquiry to both and find out which one replies faster.
Our experts made sure to prepare reviews of all popular IT Service Software products offered out there, but among them these three caught our special attention: LiveAgent, Zendesk, Freshservice.
ConnectWise’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and request a quote. You can also subscribe for their free trial, and check whether the software is a perfect fit for your business.
ConnectWise Automate integrates with the following business systems and applications:
ConnectWise Manage
ConnectWise Control
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Innovative Computing Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Automate is a software product that helps to boost the effectiveness of your IT team with flexible remote monitoring and management tools. The software solution is also very intuitive to use even though it is highly technical. It is known for its robust automation modules.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
If you are still having doubts about which solution will be best for your business it might be a sensible idea to check out each service’s social metrics. These metrics are quite often a way to see how popular a given solution is and how big is its online presence. For example, in case of Facebook ConnectWise Automate has 14550 likes on their official page while ScreenConnect profile is liked by 24487 people.
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