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Compare ConnectWise Automate vs ScreenConnect

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What is better ConnectWise Automate or ScreenConnect? Various firms require different types of Customer Support Software. To understand well which solution meets your requirements, think of reviewing various solutions feature by feature including their terms and costs. Furthermore, you may get a quick idea of their overall performance and customer feedback by checking our smart scoring system.

The results are: ConnectWise Automate (8.5) vs. ScreenConnect (9.0) for all round quality and performance; ConnectWise Automate (92%) vs. ScreenConnect (96%) for user satisfaction rating. Examine their high and low points and find out which software is a more sensible choice for your company. A simple, practical way is to write the strengths and weaknesses of both applications next to each other and check which solution has more benefits.

We know that not all people have enough time to test dozens of various services, so we prepared a list of recommendations that you may find useful. Our top selections for the IT Service Software category are: Zendesk, LiveAgent, Freshservice.

No Customer Support Software will manate to cover all the needs of a specific team. Though core features of ConnectWise Automate and ScreenConnect are important you should also carefully explore the integrations offered by every app. Very often you will already be using various kinds of B2B software in your company and it’s definitely better to choose solutions that integrate well with each other. If you do that you will be able to ensure a reliable exchange of data between your teams and apps, which can significantly reduce time devoted to migrating between one app and the next.

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