What is better ConnectWise Automate or Zendesk? Finding the ideal Customer Support Software for your firm is vital to growing your company’s efficiency. In our platform, you can easily examine a wide range of solutions to see which one is the most suitable software for your needs. Here you can match ConnectWise Automate vs. Zendesk and examine their overall scores (8.5 vs. 9.7, respectively) and user satisfaction rating (92% vs. 98%, respectively).
You can also look at the specifics of rates, terms, plans, features, tools, and more, and decide which software offers more advantages for your business. In practice, go for the business software which helps you to change the features and subscription plan to complement your sales growth or lack of it.
Users who don't have much time or want a IT Service Software recommendation from our experts may want to try out these top choices for this year: Zendesk, LiveAgent, Freshservice.
ConnectWise’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and request a quote. You can also subscribe for their free trial, and check whether the software is a perfect fit for your business.
ConnectWise Automate integrates with the following business systems and applications:
ConnectWise Manage
ConnectWise Control
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Innovative Computing Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Automate is a software product that helps to boost the effectiveness of your IT team with flexible remote monitoring and management tools. The software solution is also very intuitive to use even though it is highly technical. It is known for its robust automation modules.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
In case you are still having doubts about which product will perform best in your case it may be a good idea to investigate each service’s social metrics. These metrics are usually a way to see how popular a given solution is and how big is its online presence. For example, in case of Facebook ConnectWise Automate has 14550 likes on their official page while Zendesk profile is liked by 82676 people.
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