What is better ConnectWise Automate or Birdeye? With different functionalities, pricing, details, and more to check, choosing the best Customer Support Software for your firm is hard. Nevertheless making use of our system, you can easily match the features of ConnectWise Automate and Birdeye as well as their general rating, respectively as: 8.5 and 9.0 for overall score and 92% and 97% for user satisfaction.
You can also review them feature by feature check out which application is a more effective fit for your enterprise. Remember to ask for a trial version first before opting in for a plan to see how the software works in real setting.
People who want to save some time or need a IT Service Software suggestion from our team might want to examine these top choices for this year: LiveAgent, Freshservice, Zendesk.
ConnectWise’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and request a quote. You can also subscribe for their free trial, and check whether the software is a perfect fit for your business.
ConnectWise Automate integrates with the following business systems and applications:
ConnectWise Manage
ConnectWise Control
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Innovative Computing Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Automate is a software product that helps to boost the effectiveness of your IT team with flexible remote monitoring and management tools. The software solution is also very intuitive to use even though it is highly technical. It is known for its robust automation modules.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
You shouldn’t expect just a broad array of features and flexible pricing packages from a well-known Customer Support Software. Almost as significant as core features is a trustworthy customer support. You want to ensure that if you have any questions about ConnectWise Automate or Birdeye, or you run into a problem, or maybe you’ll need to ask for a specific change or functionality beneficial to your team you can trust in a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are provided. It’s also a significant advantage if you are able to enjoy personal training or at least an FAQ you can use.
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