What is better ConnectWise Automate or Kayako? A sensible way to find the correct Customer Support Software product for your firm is to cross-check the solutions against each other. Here you can compare ConnectWise Automate and Kayako and see their capabilities compared in detail to help you select which one is the more effective product.
Similarly, you can examine their overall ratings, such as: overall score (ConnectWise Automate: 8.5 vs. Kayako: 9.0) and user satisfaction (ConnectWise Automate: 92% vs. Kayako: 95%). Browse through their varying features and similarities and see which one outperforms the other. Moreover, anticipate the state of how your business will look like in the future; will your company outgrow the app in the next couple of years?
As of now, the most popular products in our IT Service Software category are: Freshservice, LiveAgent, Zendesk.
ConnectWise’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and request a quote. You can also subscribe for their free trial, and check whether the software is a perfect fit for your business.
ConnectWise Automate integrates with the following business systems and applications:
ConnectWise Manage
ConnectWise Control
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Innovative Computing Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Automate is a software product that helps to boost the effectiveness of your IT team with flexible remote monitoring and management tools. The software solution is also very intuitive to use even though it is highly technical. It is known for its robust automation modules.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
Both ConnectWise Automate and Kayako were tested by a team of reliable B2B experts who conducted a detailed examination of all crucial elements of every software. Their total rating was calculated by means of unique SmartScore system that provides an individual partial score to every factor including: main functionalities, customer support, mobile device support, security, customer satisfaction as well as media presence. We are aware that useful features are not the only aspect crucial to a company so we make an effort to pay attention to all facets of a service prior to coming up with its final score.
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