What is better CA Service Desk Manager or TOPdesk? Specific companies want different types of Help Desk Software. To find out which solution meets your needs, consider reviewing various alternatives feature by feature along with their conditions and prices. Likewise, you can get a quick idea of their general performance and customer feedback by checking our smart scoring system.
The results are: CA Service Desk Manager (8.5) vs. TOPdesk (8.5) for overall quality and usefulness; CA Service Desk Manager (99%) vs. TOPdesk (96%) for user satisfaction rating. Check out their strong and weak points and see which software is a better choice for your company. One simple but effective tip is to list the pros and cons of both solutions next to each other and find out which solution has more benefits.
We realize that not all people have enough time to examine a wide range of various products, so we came up with a list of recommendations that you may find useful. Our top selections for the category are: .
CA Service Manager offers integration with the following business systems and applications:
Enterprise Random Password Manager
Kelverion
Nlyte
FlowDot
Bomgar
Northcraft Analytics
enPortal
SCOM
Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
The solutions analyzed on this page are only a small part of our full Help Desk Software category and you should keep in mind that there may be more desirable alternatives available. If you would like to ensure you make the wisest choice for your team we definitely encourage you to try out more products first. You can also consider to consult our top 10 Help Desk Software list to learn which solutions are in the current year the best ones and dominate the market.
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