What is better TOPdesk or BoldDesk? Getting the proper Help Desk Software product is as simple as assessing the solid and poor characteristics and terms offered by TOPdesk and BoldDesk. Here you can also match their overall scores: 8.5 for TOPdesk vs. 8.0 for BoldDesk. Or you can look at their general user satisfaction rating, 96% for TOPdesk vs. 96% for BoldDesk.
We suggest that you spend some time to review their specific functions and determine which one is the better option for your business. Likewise, remember to take into account your company’s or industry’s special circumstances, for instance, a multilingual solution for a global company or a mobile platform to help you work in the field.
Those of you who want to save some time or would like to get a Service Desk Software advice from our team might want to take a look at these top choices for the current year: LiveAgent, Zendesk, Freshservice.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
If you compare different Help Desk Software software you shouldn’t simply look at their list of features and available pricing packages. Pay attention to the fact that the service must be meeting your needs and team so the more flexible their offer the better. Learn what OSes are supported by TOPdesk and BoldDesk and be certain you will get mobile support for whatever devices you work on in your company. You should also examine which languages and geographies are supported, as this may be a critical factor for many firms.
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