What is better TOPdesk or Sellsy Helpdesk? You have such a wide range of Help Desk Software alternatives in today’s market that deciding on the best product may be frustrating. On our comparison page, it is simple to examine the features, pricing conditions, available plans, and more details of TOPdesk and Sellsy Helpdesk.
You can examine their score (8.5 for TOPdesk vs. 7.3 for Sellsy Helpdesk) and user satisfaction level (96% for TOPdesk vs. N/A% for Sellsy Helpdesk). The scores and ratings provide you with a general idea how both of these software products perform. Additionally, check if the software can integrate with the company’s current business apps to promote greater productivity.
We did our best to prepare reviews of all popular Service Desk Software products that you can find on the market, but among them these three caught our special attention: Zendesk, LiveAgent, Freshservice.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
You shouldn’t count on simply a broad array of functionalities and scalable pricing packages from a credible Help Desk Software. Almost as significant as main features is a trustworthy customer support. You want to guarantee that in a situation where you have any questions about TOPdesk or Sellsy Helpdesk, or you run into a problem, or maybe you’ll need to request a certain update or functionality beneficial to your company you can trust in a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you are able to benefit from individual training or at the very least an FAQ you can use.
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