TOPdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Incident Management
- Asset Management
- Change Management
- Knowledge Management
- Problem Management
- Operations Management
- Project Management
- Data Overview & Reports
- Sandbox Environment
- Service Level and Contract Oversight
- Yearly Health Assessment
- Service Uptime Assurance
- Feedback Module
- User Self-Help
- Live chat
- Webshop
Pricing Info
Pricing Info
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
Essential – By quote
- User Self-Help
- Data Overview & Reports
- Knowledge Management
- Incident Management
- Asset Management
- Sandbox Environment
Engaged – By quote
- Everything in the Essential Plan +
- Problem Management
- Operations Management
- Change Management
- Service Level and Contract Oversight
- Feedback Module
Excellent – By quote
- Everything in the Engaged Plan +
- Yearly Health Assessment
- Service Uptime Assurance
- Project Management
- Five-Day Support
- Live Chat
- Webshop
Integrations
Integrations
TOPdesk integrates with various business systems and applications, including:
- Microsoft Intune
- Microsoft Azure
- Clicksign
- Versio.io
- SMS notifications
- Power BI
- Oracle
- ZigiOps: Jira, Azure, Dynatrace, OpsBridge
- Ebbot AI Chatbot
- Intrafind
- NIVO Identity Management
- ROGER365.io
- Microsoft Teams
- ServiceNow
- Zendesk
- Jira
- Trello
- TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Company Email
support@topdesk.com
Contact No.
Company's Address
TOPdesk USA, Inc.
3501 Quadrangle Blvd., Suite 200, Orlando, FL 32817
USA
TOPdesk Comparisons
Popular TOPdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multi-channel support
- Multi-brand management
- Knowledge base
- Easy installations
- Multiple Mailbox Management
- Team collaboration
- Facebook integration
- Twitter search integration
- Instant overview
- Hybrid Messaging
- Macros
- Mobile Apps
- Reporting
- Customization of fields, text, and appearances
- Cloud-based system
Pricing Info
Here are the Casengo cost details:
Casengo offers a free trial package and 3 paid versions, each designed to provide customer support that suits both the size of your business and your budget.
Free. This Free package allows you to try Casengo’s brand of chat support. Up to 3 users and 30 conversations, this plan comes with a knowledge base and a load of basic features such as Call Logging, Customer Management labeling and filtering, and Twitter search.
Basic @ 9 euros/month. Great for small businesses and independent freelancers, this Basic Plan is great for teams up to 3 users and up to 100 conversations. Comes with standard chat and email support plus social media integration.
Premium @ 29 euros/month/user. A big favorite among all types of business from multiple industries, the Premium bundle offers unlimited number of users and unlimited number of conversations. Carries basic features and offer multiple customer support channels. Also available in other languages.
Enterprise @ 44 euros/month/user. Carries the Premium Plan features and more. Rigged with topnotch business functions such as custom reporting and vast knowledgebase to mention a few.
Integrations
Casengo is built to work in sync with the following applications and programs:
- Wordpress
- Drupal
- Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Ikbenmama, Totaal, Easy Generator, Chilly
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Simple service software using team effort to deliver help desk for you and your customers.
Company Email
support@casengo.com
Contact No.
Company's Address
Keizersgracht 467, Amsterdam, The Netherlands
Casengo Comparisons
Popular Casengo Alternatives
In case you continue having second thoughts about which product will be best for your company it might be a good idea to investigate each service’s social metrics. These metrics are frequently a way to see how popular a given app is and how big is its online presence. For example TOPdesk Twitter profile has currently 1888 followers. At the same time Casengo Twitter is followed by 6538 people.
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