CA Service Desk Manager
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Comprehensive, integrated service support: Integrated request, incident, problem, change, knowledge, request, service level and configuration management
- Modern consumer experience: Unified self-service, collaboration, social media and federated knowledge search
- Mobile-optimized capabilities: Accessible via tablet or smartphone
- Advanced reporting and dashboards (optional feature): Dashboard and report creation accessible to non-technical users
- Innovative change management: Root cause analysis, automated change verification and unauthorized change prevention
- Pre-built ”Quick Value” content: Out-of-the-box services like password reset, instructional guidance and suggested workflows for critical processes
Pricing Info
Pricing Info
Pricing is available on a quote basis. Contact CA Service Manager directly for more pricing details.
Integrations
Integrations
CA Service Manager offers integration with the following business systems and applications:
- Enterprise Random Password Manager
- Kelverion
- Nlyte
- FlowDot
- Bomgar
- Northcraft Analytics
- enPortal
- SCOM
- Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
Company Email
Contact No.
Company's Address
520 Madison Avenue
22nd Floor
New York
NY
US
10022
CA Service Desk Manager Comparisons
Popular CA Service Desk Manager Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Support Agents Unlimited
- Custom domain
- E-mail channel
- Submit a ticket form
- Staff roles (permissions)
- Departments/Categories
- Integration to e-commerce
- API for developers
- External email accounts
- Email templates
- Notifications to email address
- Spam filters
- Multi-lingual
- SSL support
- Mobile-friendly (responsive design)
- Free access to product updates
- Contact through order page for customers
- Order details section with customer recent orders
- Automatic ticket assigning
Pricing Info
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
- Full functionality
- Multi-site (multi-store) connection
- E-commerce ready
- Multivendor ready help desk
- Easy to use, 10 min to setup
- Everything you need to start supporting customers
Integrations
Re:Desk integrates with the following business systems and applications:
- CS-Cart Software
- CS-Cart Multi-Vendor Software
- Ecwid (Coming Soon)
- Shopify (Coming Soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
Company Email
Company's Address
Re:Desk Comparisons
Popular Re:Desk Alternatives
In the event you are still having doubts about which software will be best for your company it may be a sensible idea to examine each service’s social metrics. These metrics are frequently an indicator of how popular every app is and how big is its online presence. For example CA Service Desk Manager Twitter profile has currently 102651 followers. At the same time Re:Desk Twitter is followed by 18 users.
Page last modified