Track-It!
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- IT Help Desk / Facilities Management / HR Management
- Asset Management
- Change Management
- Self-Service Portal
- Software License Management
- Mobile Help Desk
- Knowledge Management
- Scheduled & E-mailed Reports
- Dashboards and Analytics
- Purchasing
- Training
- Library
Pricing Info
Pricing Info
Track-It! is a solid option for companies seeking a home grown solution or a freeware platform. Affordable, reliable and consistent, users can get Track-It for a single payment with rates starting at $995. A 30-day free trial is also available.
Integrations
Integrations
- LDAP/Active Directory integration
- Track-It Barcode
- Remote Track-It!
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zane State College
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Track-It! combines the features of a help desk solution and an asset management platform into one dynamic package.
Company Email
Contact No.
Company's Address
2101 CityWest Boulevard
Houston, TX 77042
Track-It! Comparisons
Popular Track-It! Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Website widget
- Batch operation
- Automated workflows
- Ticket creation
- Ticket management
- Ticket replying
- Custom branding
- Integration
- Reporting
- Knowledge management
- Self-service
- Automation
Pricing Info
HelpSpot has the following tier based and enterprise pricing plans:
- Up to 3 agents @ free
- Up to 5 Agents @ $599
- Up to 10 Agents @ $999
- Up to 25 Agents @ $1999
- Up to 50 Agents @ $3999
- Up to 75 Agents @ $6999
- Up to 100 Agents @ $9999
- Up to 150 Agents @ $12,999
- Up to 250 Agents @ $15,999
- Up to 500 Agents @ $19,999
- Up to 1000 Agents @ $34,999
- Up to 2000 Agents @ $59,999
Integrations
HelpSpot integrates with the following applications:
- Zapier
- Microsoft Power BI Reporting Tools
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NetCE, NinjaTrader
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive help desk software and support ticket system designed to help businesses handle customer support needs.
Company Email
Contact No.
Company's Address
HelpSpot
2600 South Rd Ste 44-175,
Poughkeepsie, NY 12601.
HelpSpot Comparisons
Popular HelpSpot Alternatives
No Customer Support Software will be perfect enough to cater to all the needs of a business. While main features of Track-It! and HelpSpot should matter you should also carefully study the integrations supported by each software. Very often your team will already be using some other B2B software in your company and it’s much wiser to go with products that integrate well with one another. That way you can be certain of a reliable transfer of data between your teams and apps, which can really reduce time devoted to migrating between one solution and the other.
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