What is better TeeDee or Salesforce Live Agent? You have such a huge number of Customer Support Software choices in today’s market that picking the right product can be difficult. On our comparison page, it is simple to examine the functions, pricing terms, available plans, and more details of TeeDee and Salesforce Live Agent.
You can examine their score (8.0 for TeeDee vs. 9.1 for Salesforce Live Agent) and user satisfaction level (100% for TeeDee vs. 92% for Salesforce Live Agent). The scores and ratings present you with an overall idea how these two software products perform. Additionally, find out if the application can integrate with your current business apps to ensure greater productivity.
Currently, the most popular products in our Live Chat Software category are: Vision Helpdesk, Zendesk, Pipedrive.
TeeDee uses a credit-based system based on a pay-as-you-go pricing scheme. You can buy prepaid credits for your chatbot sessions/interactions and pay only what you use. Here are enterprise pricing details:
Free Trial – $0
Free 1,000 TeeDee credits on signup
No credit card required
Byte – $4
100 Credits
Kilobyte – $19
500 Credits
Megabyte – $38
1,000 Credits
Gigabyte – $90
2,500 Credits
Note: 1 credit = 1 unique session or interaction between chatbot and customer over a 24-hour period.
Salesforce Live Agent is one of the products in the Salesforce Service Cloud module. For pricing information, you may contact the vendor to request a quote.
Salesforce Live Agent integrates with the systems in Salesforce’s AppExchange marketplace. You may also use the Live Agent API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, The Warehouse, PLDT Enterprise
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A real-time live chat support solution for your customer inquiries on your website and application. This puts your support team on standby 24/7. This connects them with clients anytime for immediate issue resolutions. And since it can open multiple chat tabs, one agent can take on multiple tickets simultaneously.
You shouldn’t expect just a wide range of features and scalable pricing packages from a reliable Customer Support Software. Almost as essential as key features is a quality customer support. You want to ensure that if you have any questions about TeeDee or Salesforce Live Agent, or you run into a problem, or maybe you’ll need to ask for a specific update or functionality beneficial to your company you can rely on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are available. It’s also a significant advantage if you can profit from personal training or at the very least a knowledge base you can use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
