What is better TeeDee or TeamSupport? Today’s companies require the most effective Customer Support Software product to keep on being competitive. On this page we help you with choosing the right solution, by allowing you to examine TeeDee and TeamSupport down to the very details of their individual features.
It is also possible to check our general scoring values, which rate the software general quality and performance. TeeDee got a 8.0 score, while TeamSupport has a score of 9.1. Likewise, it is possible to compare their general user satisfaction rating: 100% (TeeDee) against 99% (TeamSupport). Bear in mind to select the solution that best matches your top needs, not the solution with a lot of features.
We did our best to prepare reviews of all popular Live Chat Software services offered on the market, but among all the ones we reviewed these three deserved our special attention: Vision Helpdesk, Pipedrive, Zendesk.
TeeDee uses a credit-based system based on a pay-as-you-go pricing scheme. You can buy prepaid credits for your chatbot sessions/interactions and pay only what you use. Here are enterprise pricing details:
Free Trial – $0
Free 1,000 TeeDee credits on signup
No credit card required
Byte – $4
100 Credits
Kilobyte – $19
500 Credits
Megabyte – $38
1,000 Credits
Gigabyte – $90
2,500 Credits
Note: 1 credit = 1 unique session or interaction between chatbot and customer over a 24-hour period.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Both TeeDee and TeamSupport were tested by a group of reliable B2B experts who conducted a detailed examination of all core elements of every service. Their total rating was prepared using our unique SmartScore algorithm that calculates a separate partial score to each factor including: main functionalities, client support, mobile support, security, customer satisfaction as well as media presence. Here at FinancesOnline we realize useful features are not the only thing crucial to a company so we do our best to pay attention to all aspects of a product before giving it a final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
