Teamwork Desk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Reporting
- Time tracking
- Automated triggers
- Customer portal
- Smart Inboxes
Pricing Info
Pricing Info
Teamwork Desk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:
Starter – $7 per agent/month
- 10 agents
- Unlimited inboxes
- 1 free Help Docs site
- Smart inboxes
- Print and export tickets
- Teamwork Projects integration
Plus – $13 per agent/month
- All features from Starter plan
- Triggers
- Time tracking
- Two factor authentication
Pro – $25 per agent/month
- All features from Plus plan
- Reporting
- Companies
- Customer happiness ratings
- Custom fields
- Training wheels
Enterprise – Contact us for pricing
- All features from Pro plan
- Priority support
- Enterprise customer success manager
- Team onboarding and training
- Single sign-on
Integrations
Integrations
Teamwork Desk integrates with the following business systems and applications:
- Teamwork Projects
- HubSpot
- OneDrive for Business
- Dropbox
- Zendesk
- Xero
- Calendar Sync
- Box
- Time Doctor
- Hubstaff
- Gmail
- EagleSchedule
- Freshbooks
- QuickBooks
- SupportBee
- TimeCamp
- Blinksale
- Outlook
- Google Drive
- Harvest
and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
YOUNITY, TSG Ltd,
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Teamwork Desk is a cutting-edge Help Desk software designed to eliminate the pain points in customer support both for your team and your customer.
Company Email
support@teamwork.com
Contact No.
Company's Address
North Point House North Point Business Park
New Mallow Rd
Cork, Ireland
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Dashboards
- SLA Management
- Automated Response
- Customer Portal
- User, Role, and Access Management
- Customer/Contact Database
Pricing Info
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
Scale – $12 for per agent Incl.
-
Email ticketing.
-
Knowledge base
-
Workflow automation
-
Custom domain
-
Custom SSL
-
Custom ticket email templates
-
Custom Ticket Status
-
Custom ticket fields
-
Custom views
-
Canned responses
-
Custom domain
-
Web Widgets and web forms
Momentum – $25 for per agent
-
ALL Scale features, plus
-
AI Agent at $0.75
-
Generative AI Search
-
Live Chat
-
WhatsApp
-
CSAT Survey
-
Agent Signature
-
Ticket Auto Assignment
-
Custom roles
-
Multilingual help desk
-
Multilingual Knowledge base
-
Multiple SLA & business hours
-
SLA reminder & escalation
-
Artificial intelligence add-on (beta)
Enterprise – $39 for per agent
-
ALL Growth features, plus
-
AI Agent at $0.75
-
Generative AI Search
-
Multibrand help desk.
-
Multibrand knowledge base
-
Ticket approvals
-
Activity/task management
-
Artificial intelligence add-on (beta)
-
Add contacts to multiple contact groups.
-
Brand-specific custom email templates
AI Copilot add – on – $20 per agent
Integrations
BoldDesk can seamlessly integrate with various software, such as:
-
JIRA
-
Slack
-
Salesforce
-
Microsoft Teams
-
Zapier
-
Custom Apps
-
Dropbox
-
Google Drive
-
Microsoft OneDrive
-
Azure Devops
-
Mailchimp Integration
-
Microsoft Entra ID
-
AI Copilot for agents
-
Ringover
-
Whatsapp
-
Facebook
-
Stripe
-
WooCommerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Visa, Apple, IBM
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BoldDesk is a comprehensive customer support platform that streamlines ticket management, enhances productivity, and improves customer satisfaction.
Company Email
sales@bolddesk.com
Contact No.
Company's Address
Syncfusion, Inc.
2501 Aerial Center Parkway, Suite 111 Morrisville,, NC 27560,
USA
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If you are still having doubts about which solution will be best for your company it may be a sound idea to examine each service’s social metrics. Such metrics are usually a sign of how popular each software is and how extensive is its online presence. For example, in case of Facebook Teamwork Desk has 20183 likes on their official page while BoldDesk profile is liked by 39 users.
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