What is better Teamwork Desk or Vivantio? With various functions, pricing, terms, and more to compare, choosing the right Customer Support Software for your company is hard. But by using our system, you can easily match the functions of Teamwork Desk and Vivantio as well as their general SmartScore, respectively as: 8.0 and 8.4 for overall score and 100% and 93% for user satisfaction.
You can also evaluate them feature by feature and see which software is a more effective fit for your business. Remember to ask for a trial version first before subscribing to experience how the software performs in real setting.
Our team put a lot of effort to review all popular Help Desk Software services that you can find out there, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshdesk, Salesforce Service Cloud.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
The services compared on this page are merely a small sample of our complete Customer Support Software category and you should take into account that there may be more reliable alternatives available. If you would like to guarantee you make the optimal decision for your team we strongly suggest that you analyze more solutions first. You may also want to check out our top 10 Customer Support Software list to see which solutions are in the current year the best ones and dominate the market.
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