Teamwork Desk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Reporting
- Time tracking
- Automated triggers
- Customer portal
- Smart Inboxes
Pricing Info
Pricing Info
Teamwork Desk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:
Starter – $7 per agent/month
- 10 agents
- Unlimited inboxes
- 1 free Help Docs site
- Smart inboxes
- Print and export tickets
- Teamwork Projects integration
Plus – $13 per agent/month
- All features from Starter plan
- Triggers
- Time tracking
- Two factor authentication
Pro – $25 per agent/month
- All features from Plus plan
- Reporting
- Companies
- Customer happiness ratings
- Custom fields
- Training wheels
Enterprise – Contact us for pricing
- All features from Pro plan
- Priority support
- Enterprise customer success manager
- Team onboarding and training
- Single sign-on
Integrations
Integrations
Teamwork Desk integrates with the following business systems and applications:
- Teamwork Projects
- HubSpot
- OneDrive for Business
- Dropbox
- Zendesk
- Xero
- Calendar Sync
- Box
- Time Doctor
- Hubstaff
- Gmail
- EagleSchedule
- Freshbooks
- QuickBooks
- SupportBee
- TimeCamp
- Blinksale
- Outlook
- Google Drive
- Harvest
and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
YOUNITY, TSG Ltd,
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Teamwork Desk is a cutting-edge Help Desk software designed to eliminate the pain points in customer support both for your team and your customer.
Company Email
support@teamwork.com
Contact No.
Company's Address
North Point House North Point Business Park
New Mallow Rd
Cork, Ireland
Teamwork Desk Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Custom branding
- Web-based
- Simple and easy to use
- Create tickets from multiple e-mail accounts
- Localizable
- Facebook integration
- Twitter integration
- Google Apps integration
- Encrypted and secure
- Live chat
- Developer friendly API
- Workflow with rules-based logic
- Helpful analytics
- Full audit log
- Track agent activity in realtime
- A centralized e-mail management for any number of mail accounts
- Easy to manage multiple knowledgebase and forums
- Provide excellent customer service and support
- Simple and easy-to-use user interface
- Customer portal and ticket monitoring system
Pricing Info
Here are the eStreamDesk cost details:
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
Predefined plans
Freelancer: Free for 1 agent
- Data retention: 3 months
- Ticketing system
- Use your domain
- Knowledge base
- Rebrandable
Small business: $29/month
- 5 agents
- Data retention: 6 months
- Ticketing system
- Use your domain
- Realtime desktop notifications
- Knowledge base
- SSL encryption
- Rebrandable
- Reports
Professional: $75/month
- 10 agents
- Data retention: 1 year
- Ticketing system
- Use your domain
- Realtime desktop notifications
- Custom ticket fields
- Knowledge base
- SSL encryption
- Realtime chat
- Theme customization
- Rebrandable
- Reports
- Custom languages
- Full audit log
Enterprise: $212/month
- 25 agents
- Data retention: 2 years
- Ticketing system
- Use your domain
- Realtime desktop notifications
- Custom ticket fields
- Facebook integration
- Custom SSL cert
- Knowledge base
- SSL encryption
- Realtime chat
- Theme customization
- Twitter integration
- Rebrandable
- Reports
- Custom languages
- Full audit log
- Email passthrough
Integrations
- Google Apps
- Google Docs
- Drupal
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Provides great experience for your helpdesk team across the customer relationship spectrum
Company Email
support@estreamdesk.com
Company's Address
45th Alexandrovska Ruse, 7000 Bulgaria
eStreamDesk Helpdesk Comparisons
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In the event you are still having second thoughts about which service will work best in your case it may be a sound idea to investigate each service’s social metrics. These metrics are usually a way to see how popular each solution is and how wide is its online presence. For instance Teamwork Desk Twitter account has currently 7468 followers. At the same time eStreamDesk Helpdesk Twitter is followed by 258 people.
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