What is better Teamwork Desk or Zendesk? Comparing products to find the best Customer Support Software need not be difficult. On our review platform, it is possible to match Teamwork Desk and Zendesk and promptly evaluate their distinct features. We allow you to take a look at their capabilities, supported devices, level of support, pricing, terms, and more.
It's also possible to review their overall score (8.0 for Teamwork Desk vs. 9.7 for Zendesk) and overall customer satisfaction level (100% for Teamwork Desk vs. 98% for Zendesk). Take your time and assess your leading options and discover which one is right for your company. You should also consider the software company’s background; are they reliable and will they still be on the market in the future?
In case you you need to quickly decide on the more reliable Help Desk Software according to our review team we recommend you take a look at the following products: Zendesk, Freshdesk, Salesforce Service Cloud.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
No Customer Support Software will be perfect enough to cater to all the requirements of a business. Though key features of Teamwork Desk and Zendesk are important you should also thoroughly study the integrations offered by a given service. Very often your team will already be working with some other SaaS software in your company and it’s definitely wiser to choose services that integrate well with each other. That way you can guarantee a smooth transfer of data between your teams and apps, which can considerably reduce time spent on migrating between one product and the other.
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