What is better Zendesk or VIZOR? When you need an effective Customer Support Software product for your organization you need to make time to evaluate various options. It doesn’t have to be complex, and can be as quick as matching their traits in a table like the one below. You will also get a brief idea how each product functions. For instance, on this page you can check Zendesk’s overall score of 9.7 and compare it against VIZOR’s score of 8.0; or Zendesk’s user satisfaction level at 98% versus VIZOR’s 98% satisfaction score.
The evaluation will allow you to identify the strengths and weaknesses of each program, and decide which one matches your requirements better. Aside from the robust features, the software which is simple and intuitive is always the better option.
In the event you want to quickly identify the more reliable Customer Support Software according to our experts we suggest you examine the following solutions: Freshdesk Omni, Zendesk, Freshdesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
You shouldn’t expect only a wide range of features and adjustable pricing plans from a well-known Customer Support Software. Almost as crucial as key features is a trustworthy customer support. You want to ensure that when you have any questions about Zendesk or VIZOR, or you run into a problem, or perhaps you’ll want to request a specific revision or functionality useful to your business you can rely on a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are offered. What is more, it’s a big plus if you can enjoy individual training or at the very least a knowledge base you can use.
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