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Compare SugarCRM vs HubSpot CRM

What is better SugarCRM or HubSpot CRM? When scouting for the right CRM Software for your firm it is suggested that you compare the characteristics, rates, along with other critical information concerning the product and vendor. Here, you are able to see the parallels and disparities between SugarCRM (overall score at 8.9 and user satisfaction at 100%) and HubSpot CRM (overall score at 9.8 and user satisfaction at 99%).

You can also check their specific modules, such as features, plans, costs, terms, etc. What is more, read the terms thoroughly for information on extra charges, like, installation, separate support plan, upgrade fees, cloud storage fees, and others.

Those of you who are pressed for time or need a CRM Software advice from our team may want to try out these top choices for the current year: Salesforce CRM, Freshsales, HubSpot CRM.

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YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $40

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sales automation and forecasting
  • Support automation
  • Marketing lead management
  • Reporting and dashboard
  • Call center automation
  • SugarCRM mobile
  • Sugar Exchange
  • Cloud or on-premise deployment
  • Unlimited studio customization
  • Support for MySQL and SQL Server-On site
  • Unlimited online support
  • Revenue line item level opportunity tracking forecasting
  • Product level quotes
  • Advanced workflow
  • Role-based views
  • SQL –Based reporting access
  • Support for Oracle and DB2-On site
  • Centralized Storage
  • Third-party integrations

Pricing Info

SugarCRM offers 3 payment plans, including an enterprise pricing and ultimate plan for larger businesses. Note that all plans require an annual subscription. Read more about the details, and decide plan fits you best:

Sugar Professional ($40 per user/month)

  • Sales automation and forecasting
  • Support automation
  • Marketing lead management
  • Reporting and dashboard
  • Call center automation
  • SugarCRM mobile
  • 15 GB Storage
  • Cloud or on-premise deployment
  • Unlimited studio customizations
  • Support for MySQL and SQL Server-On site
  • Unlimited online support

Sugar Enterprise ($65 per user/month)

  • All features from the professional plan
  • Revenue line item level opportunity tracking forecasting
  • Product level quotes
  • Advanced workflow
  • Role-based views
  • SQL –Based reporting access
  • Support for Oracle and DB2-On site
  • 60 GB Storage

Sugar Ultimate ($150 per user/month)

  • 24×7 support
  • Assigned technical account manager
  • 250 GB Storage
  • Up to 5 sandbox instances that are available on demand

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BancVue, Hildrup, Sim University, Nucleus Research

Integrations

SugarCRM integrates with the following business systems and applications:

  • Campaign Monitor
  • Constant Contact
  • HubSpot
  • MailChimp
  • Zapier
  • Zendesk
  • HappyFox
  • Olark Live Chat
  • LiveOps
  • CloudAgent
  • WhosOn
  • SyncApps
  • CloudHub
  • HootSuite
  • Pardot

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SugarCRM is a software tool that enables businesses to develop and maintain high-quality customer relationships and use innovative features to monitor performance.

Company Email

sales@sugarcrm.com

Contact No.

Company's Address

SugarCRM Inc
10050 North Wolfe Road, SW2-130
Cupertino, CA 95014
USA

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

Free

  • Lead analytics dashboard
  • Lead flows
  • Collected forms
  • Contact activity
  • Contact management
  • Contact & company insights

Starter – $50/month

  • All Free features, plus:
  • HubSpot branding removed
  • Custom form fields
  • Phone & email support

Basic – Starting at $200/month (billed annually)

  • All Starter features, plus:
  • Blog & content creation tools
  • SEO & content strategy
  • Mobile optimization
  • Social media
  • Email marketing
  • Calls-to-action
  • Landing pages
  • Analytics dashboards
  • Standard SSL certificate
  • Subdomain availability
  • Limited to 3,000 website sessions/month

 Professional – Starting at $800/month (billed annually)

  • All Basic features, plus:
  • Marketing automation
  • Goal-based nurturing
  • Salesforce integration
  • Smart content
  • Attribution reporting
  • User roles
  • A/B testing
  • Comes with unlimited website sessions

Enterprise – Starting at $2,400/month (billed annually)

  • Custom revenue reporting
  • Custom event reporting
  • Custom event triggers
  • Predictive lead scoring
  • Contacts reporting
  • Company reporting
  • Event-based segmentation
  • Comes with unlimited website sessions

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

If you continue having doubts about which app will perform best in your case it may be a sound idea to examine each service’s social metrics. Such metrics are usually an indicator of how popular each service is and how wide is its online presence. For example, in case of Facebook SugarCRM has 7975 likes on their official page while HubSpot CRM profile is liked by 1294790 people.

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