What is better SugarCRM or Pipedrive? Finding the most effective CRM Software product is all about comparing numerous solutions and figuring out the top program for your specific needs. Our proprietary process provides you with a quick look at the general rating of SugarCRM and Pipedrive. For general quality and performance, SugarCRM scored 8.9, while Pipedrive scored 9.4. On the other hand, for user satisfaction, SugarCRM earned 100%, while Pipedrive earned 100%.
Below it's also possible to check their functionalities, terms, plans, etc. to find out which software will be more suitable for your needs. One critical feature to check is if the application allows you to toggle on/off limitations on various types of users to secure any critical business data.
In the event you need to quickly locate the optimal CRM Software according to our experts we recommend you check out these products: HubSpot Smart CRM, Freshsales, Salesforce CRM.
SugarCRM offers 3 payment plans, including an enterprise pricing and ultimate plan for larger businesses. Note that all plans require an annual subscription. Read more about the details, and decide plan fits you best:
Sugar Professional ($40 per user/month)
Sales automation and forecasting
Support automation
Marketing lead management
Reporting and dashboard
Call center automation
SugarCRM mobile
15 GB Storage
Cloud or on-premise deployment
Unlimited studio customizations
Support for MySQL and SQL Server-On site
Unlimited online support
Sugar Enterprise ($65 per user/month)
All features from the professional plan
Revenue line item level opportunity tracking forecasting
Product level quotes
Advanced workflow
Role-based views
SQL –Based reporting access
Support for Oracle and DB2-On site
60 GB Storage
Sugar Ultimate ($150 per user/month)
24×7 support
Assigned technical account manager
250 GB Storage
Up to 5 sandbox instances that are available on demand
SugarCRM integrates with the following business systems and applications:
Campaign Monitor
Constant Contact
HubSpot
MailChimp
Zapier
Zendesk
HappyFox
Olark Live Chat
LiveOps
CloudAgent
WhosOn
SyncApps
CloudHub
HootSuite
Pardot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BancVue, Hildrup, Sim University, Nucleus Research
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SugarCRM is a software tool that enables businesses to develop and maintain high-quality customer relationships and use innovative features to monitor performance.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
All the data, details and experiences that we offered in this table were gathered from official vendor websites, marketing materials available online, actual experience from real users as well as our personal direct use of every product by an expert. We pay a lot of attention to thoroughly study each software, therefore we not only test it on our own, but we also compare our observations with views of other people from the SaaS community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
