What is better SugarCRM or Communifire? Purchasing the right CRM Software product is as straightforward as evaluating the solid and weak characteristics and terms offered by SugarCRM and Communifire. Here it's also possible to match their general scores: 8.9 for SugarCRM vs. 6.7 for Communifire. Or you can check their general user satisfaction rating, 100% for SugarCRM vs. N/A% for Communifire.
We suggest that you take some time to analyze their specific functions and figure out which one is the better choice for your business. Moreover. remember to factor in your company’s or industry’s special situation, for instance, a multilingual software for a global staff or a mobile platform to help you work away from your office.
We did our best to prepare reviews of all popular CRM Software services available out there, but among them these three caught our special attention: HubSpot Smart CRM, Freshsales, Salesforce CRM.
SugarCRM offers 3 payment plans, including an enterprise pricing and ultimate plan for larger businesses. Note that all plans require an annual subscription. Read more about the details, and decide plan fits you best:
Sugar Professional ($40 per user/month)
Sales automation and forecasting
Support automation
Marketing lead management
Reporting and dashboard
Call center automation
SugarCRM mobile
15 GB Storage
Cloud or on-premise deployment
Unlimited studio customizations
Support for MySQL and SQL Server-On site
Unlimited online support
Sugar Enterprise ($65 per user/month)
All features from the professional plan
Revenue line item level opportunity tracking forecasting
Product level quotes
Advanced workflow
Role-based views
SQL –Based reporting access
Support for Oracle and DB2-On site
60 GB Storage
Sugar Ultimate ($150 per user/month)
24×7 support
Assigned technical account manager
250 GB Storage
Up to 5 sandbox instances that are available on demand
SugarCRM integrates with the following business systems and applications:
Campaign Monitor
Constant Contact
HubSpot
MailChimp
Zapier
Zendesk
HappyFox
Olark Live Chat
LiveOps
CloudAgent
WhosOn
SyncApps
CloudHub
HootSuite
Pardot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BancVue, Hildrup, Sim University, Nucleus Research
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SugarCRM is a software tool that enables businesses to develop and maintain high-quality customer relationships and use innovative features to monitor performance.
Communifire is available as a SaaS or On-Premise plan, plus you have a choice of support plans:
Basic ($49 per month): 10 users; 10GB space Pro ($99 per month): 20 users; 20 GB space Plus ($199 per month): 50 users; 30 GB space Max ($499 per month): 100 users; 40 GB space Annual Plan ($10,000 per year; as SaaS or plus $500 hosting for On-Premise): unlimited no. of users; 50 GB space
In the event you are still having second thoughts about which solution will perform best for your company it might be a sound idea to examine each service’s social metrics. Such metrics are usually a sign of how popular each product is and how wide is its online presence. For instance, in case of Facebook SugarCRM has 7975 likes on their official page while Communifire profile is liked by 692 users.
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