TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Sales automation and forecasting
- Support automation
- Marketing lead management
- Reporting and dashboard
- Call center automation
- SugarCRM mobile
- Sugar Exchange
- Cloud or on-premise deployment
- Unlimited studio customization
- Support for MySQL and SQL Server-On site
- Unlimited online support
- Revenue line item level opportunity tracking forecasting
- Product level quotes
- Advanced workflow
- Role-based views
- SQL –Based reporting access
- Support for Oracle and DB2-On site
- Centralized Storage
- Third-party integrations
Pricing Info
Pricing Info
SugarCRM offers 3 payment plans, including an enterprise pricing and ultimate plan for larger businesses. Note that all plans require an annual subscription. Read more about the details, and decide plan fits you best:
Sugar Professional ($40 per user/month)
- Sales automation and forecasting
- Support automation
- Marketing lead management
- Reporting and dashboard
- Call center automation
- SugarCRM mobile
- 15 GB Storage
- Cloud or on-premise deployment
- Unlimited studio customizations
- Support for MySQL and SQL Server-On site
- Unlimited online support
Sugar Enterprise ($65 per user/month)
- All features from the professional plan
- Revenue line item level opportunity tracking forecasting
- Product level quotes
- Advanced workflow
- Role-based views
- SQL –Based reporting access
- Support for Oracle and DB2-On site
- 60 GB Storage
Sugar Ultimate ($150 per user/month)
- 24×7 support
- Assigned technical account manager
- 250 GB Storage
- Up to 5 sandbox instances that are available on demand
Integrations
Integrations
SugarCRM integrates with the following business systems and applications:
- Campaign Monitor
- Constant Contact
- HubSpot
- MailChimp
- Zapier
- Zendesk
- HappyFox
- Olark Live Chat
- LiveOps
- CloudAgent
- WhosOn
- SyncApps
- CloudHub
- HootSuite
- Pardot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BancVue, Hildrup, Sim University, Nucleus Research
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SugarCRM is a software tool that enables businesses to develop and maintain high-quality customer relationships and use innovative features to monitor performance.
Company Email
sales@sugarcrm.com
Contact No.
Company's Address
SugarCRM Inc
10050 North Wolfe Road, SW2-130
Cupertino, CA 95014
USA
SugarCRM Comparisons
Popular SugarCRM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
All the data, information and experiences that we offered in this comparison were collected from official company sites, marketing resources available online, real-life experience from real clients as well as our own everyday use of every app by an expert. We pay a lot of attention to thoroughly examine each solution, therefore we not only test it internally, but we also match our results with opinions of other members from the B2B community.
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