What is better HubSpot Smart CRM or SugarCRM? If you need an efficient CRM Software product for your organization you should make time to assess a wide range of solutions. It doesn’t have to be difficult, and can be as quick as matching their features in a table like the one below. You will also get a brief idea how each product performs. As an example, on this page you can find HubSpot Smart CRM’s overall score of 9.8 and compare it against SugarCRM’s score of 8.9; or HubSpot Smart CRM’s user satisfaction level at 99% versus SugarCRM’s 100% satisfaction score.
The contrast will help you identify the pros and cons of each application, and decide which one fits you requirements better. On top of the main features, the solution which is simple and intuitive is always the better choice.
Users who want to save some time or want a CRM Software suggestion from our experts may want to examine these top choices for the current year: Freshsales, HubSpot Smart CRM, Salesforce CRM.
HubSpot supports integrations with hundreds of apps listed in their App Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TUI Travel, ABBYY, Shoretel
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HubSpot CRM is the winner of our 2019 Best CRM Award. It has a free CRM platform that offers a powerful set of tools to engage customers and manage CRM-related operations. HubSpot takes care of all customer engagement channels from website traffic to landline calls. It is easy to use and it can integrate with other business systems as well.
SugarCRM offers 3 payment plans, including an enterprise pricing and ultimate plan for larger businesses. Note that all plans require an annual subscription. Read more about the details, and decide plan fits you best:
Sugar Professional ($40 per user/month)
Sales automation and forecasting
Support automation
Marketing lead management
Reporting and dashboard
Call center automation
SugarCRM mobile
15 GB Storage
Cloud or on-premise deployment
Unlimited studio customizations
Support for MySQL and SQL Server-On site
Unlimited online support
Sugar Enterprise ($65 per user/month)
All features from the professional plan
Revenue line item level opportunity tracking forecasting
Product level quotes
Advanced workflow
Role-based views
SQL –Based reporting access
Support for Oracle and DB2-On site
60 GB Storage
Sugar Ultimate ($150 per user/month)
24×7 support
Assigned technical account manager
250 GB Storage
Up to 5 sandbox instances that are available on demand
SugarCRM integrates with the following business systems and applications:
Campaign Monitor
Constant Contact
HubSpot
MailChimp
Zapier
Zendesk
HappyFox
Olark Live Chat
LiveOps
CloudAgent
WhosOn
SyncApps
CloudHub
HootSuite
Pardot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BancVue, Hildrup, Sim University, Nucleus Research
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SugarCRM is a software tool that enables businesses to develop and maintain high-quality customer relationships and use innovative features to monitor performance.
No CRM Software will manate to cover all the requirements of a business. Even though main features of HubSpot Smart CRM and SugarCRM should matter you should also thoroughly examine the integrations offered by a given software. Quote frequently your team will already be making use of other types of SaaS software in your company and it’s always wiser to select services that integrate well with one another. If you do that you can guarantee an effortless exchange of data between your teams and services, which can significantly reduce time spent on migrating between one product and the next.
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