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Compare SugarCRM vs. HubSpot CRM

To successfully get the most efficient and productive CRM Software for your company, you should compare products available on the market. For instance, here you can match HubSpot CRM’s overall score of 9.8 against SugarCRM’s score of 8.9. You can also evaluate their general user satisfaction: HubSpot CRM (99%) vs. SugarCRM (100%). Furthermore, you can compare their good and bad points feature by feature, including their terms and conditions and rates. By comparing products you are improving your chances to select the right software for your budget. It goes without saying you must understand your unique needs to realize which solution addresses those needs. Those of you who don't have much time or could use a CRM Software suggestion from our team may want to take a look at these top choices for this year: HubSpot CRM, Freshdesk, Freshsales.
Comparison

SugarCRM

VS

HubSpot CRM

VS

FREE
SugarCRM screenshot HubSpot CRM screenshot
Pricing Details

Score

Our Score

8.9 ?

Our Score

9.8 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

99% ?

Pricing

Pricing

$40

free

Pricing Type

Pricing Type

Monthly payment Free
Full Review

Full Review

Overview

Overview

SugarCRM is a software tool that enables businesses to develop and maintain high-quality customer relationships and use innovative features to monitor performance.
HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.
Useful Links
Devices Supported

Devices Supported

Windows
Linux
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Pricing Details

Pricing Details

Learn more about SugarCRM pricing Learn more about HubSpot CRM pricing
Prominent Clients

Prominent Clients

BancVue, Hildrup, Sim University, Nucleus Research TUI Travel, ABBYY, Shoretel
Available Features

Available Features

SugarCRM FEATURES

  • Sales automation and forecasting
  • Support automation
  • Marketing lead management
  • Reporting and dashboard
  • Call center automation
  • SugarCRM mobile
  • Sugar Exchange
  • Cloud or on-premise deployment
  • Unlimited studio customization
  • Support for MySQL and SQL Server-On site
  • Unlimited online support
  • Revenue line item level opportunity tracking forecasting
  • Product level quotes
  • Advanced workflow
  • Role-based views
  • SQL –Based reporting access
  • Support for Oracle and DB2-On site
  • Centralized Storage
  • Third-party integrations

HubSpot CRM FEATURES

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling
Company's Address

Company's Address

SugarCRM Inc
10050 North Wolfe Road, SW2-130
Cupertino, CA 95014
USA
25 First Street, 2nd Floor
Cambridge, MA 02141
USA
Available Languages

Available Languages

English English
Vendor Email

Vendor Email

sales@sugarcrm.com
Types of Support

Types of Support

Phone Live Support
Training
Phone Live Support
Ticket Training
Client Types

Client Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Contact No.

Contact No.

+1-408-454-6900 +1-888-482-7768
Pricing Info

Pricing Info

SugarCRM offers 3 payment plans, including an enterprise pricing and ultimate plan for larger businesses. Note that all plans require an annual subscription. Read more about the details, and decide plan fits you best:

Sugar Professional ($40 per user/month)

  • Sales automation and forecasting
  • Support automation
  • Marketing lead management
  • Reporting and dashboard
  • Call center automation
  • SugarCRM mobile
  • 15 GB Storage
  • Cloud or on-premise deployment
  • Unlimited studio customizations
  • Support for MySQL and SQL Server-On site
  • Unlimited online support

Sugar Enterprise ($65 per user/month)

  • All features from the professional plan
  • Revenue line item level opportunity tracking forecasting
  • Product level quotes
  • Advanced workflow
  • Role-based views
  • SQL –Based reporting access
  • Support for Oracle and DB2-On site
  • 60 GB Storage

Sugar Ultimate ($150 per user/month)

  • 24×7 support
  • Assigned technical account manager
  • 250 GB Storage
  • Up to 5 sandbox instances that are available on demand

Free

  • Lead analytics dashboard
  • Lead flows
  • Collected forms
  • Contact activity
  • Contact management
  • Contact & company insights

Starter – $50/month

  • All Free features, plus:
  • HubSpot branding removed
  • Custom form fields
  • Phone & email support

Basic – Starting at $200/month (billed annually)

  • All Starter features, plus:
  • Blog & content creation tools
  • SEO & content strategy
  • Mobile optimization
  • Social media
  • Email marketing
  • Calls-to-action
  • Landing pages
  • Analytics dashboards
  • Standard SSL certificate
  • Subdomain availability
  • Limited to 3,000 website sessions/month

 Professional – Starting at $800/month (billed annually)

  • All Basic features, plus:
  • Marketing automation
  • Goal-based nurturing
  • Salesforce integration
  • Smart content
  • Attribution reporting
  • User roles
  • A/B testing
  • Comes with unlimited website sessions

Enterprise – Starting at $2,400/month (billed annually)

  • Custom revenue reporting
  • Custom event reporting
  • Custom event triggers
  • Predictive lead scoring
  • Contacts reporting
  • Company reporting
  • Event-based segmentation
  • Comes with unlimited website sessions
Integrations

Integrations

SugarCRM integrates with the following business systems and applications:

  • Campaign Monitor
  • Constant Contact
  • HubSpot
  • MailChimp
  • Zapier
  • Zendesk
  • HappyFox
  • Olark Live Chat
  • LiveOps
  • CloudAgent
  • WhosOn
  • SyncApps
  • CloudHub
  • HootSuite
  • Pardot

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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When you pick a service that you are sure will be an actual asset for your team you shouldn’t simply limit yourself to what professionals have to say about it. Quite frequently individual experience with the solution may change, depending on your own goals and requirements. This is why in our reviews we also provide our User Satisfaction Rating for each app to give you an immediate overview of how actual users of HubSpot CRM and SugarCRM rate their experience with the app. Our algorithm is built around detailed analysis of product appearances on other sites, social networks and blogs, so you will get a complete and reliable picture of what other clients think about every app. In this example HubSpot CRM has a total satisfaction rating at 99% while for SugarCRM 100% of people express they had a positive experience with it.