What is better HubSpot Smart CRM or SugarCRM? We are here to simplify the process of assessing CRM Software products for you. For example, on this page you can examine the overall performance of HubSpot Smart CRM (9.8) and contrast it with the overall performance of SugarCRM (8.9). It's also possible to match their overall user satisfaction rating: HubSpot Smart CRM (99%) vs. SugarCRM (100%).
What’s more, research their functions thoroughly to check which product can better tackle your company’s needs. Generally, any business app has to let you to comfortably view the big picture, all the while giving you easy access to the details.
Users who want to save some time or want a CRM Software advice from our team might want to examine these top choices for the current year: Salesforce CRM, Freshsales, HubSpot Smart CRM.
HubSpot supports integrations with hundreds of apps listed in their App Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TUI Travel, ABBYY, Shoretel
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HubSpot CRM is the winner of our 2019 Best CRM Award. It has a free CRM platform that offers a powerful set of tools to engage customers and manage CRM-related operations. HubSpot takes care of all customer engagement channels from website traffic to landline calls. It is easy to use and it can integrate with other business systems as well.
SugarCRM offers 3 payment plans, including an enterprise pricing and ultimate plan for larger businesses. Note that all plans require an annual subscription. Read more about the details, and decide plan fits you best:
Sugar Professional ($40 per user/month)
Sales automation and forecasting
Support automation
Marketing lead management
Reporting and dashboard
Call center automation
SugarCRM mobile
15 GB Storage
Cloud or on-premise deployment
Unlimited studio customizations
Support for MySQL and SQL Server-On site
Unlimited online support
Sugar Enterprise ($65 per user/month)
All features from the professional plan
Revenue line item level opportunity tracking forecasting
Product level quotes
Advanced workflow
Role-based views
SQL –Based reporting access
Support for Oracle and DB2-On site
60 GB Storage
Sugar Ultimate ($150 per user/month)
24×7 support
Assigned technical account manager
250 GB Storage
Up to 5 sandbox instances that are available on demand
SugarCRM integrates with the following business systems and applications:
Campaign Monitor
Constant Contact
HubSpot
MailChimp
Zapier
Zendesk
HappyFox
Olark Live Chat
LiveOps
CloudAgent
WhosOn
SyncApps
CloudHub
HootSuite
Pardot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BancVue, Hildrup, Sim University, Nucleus Research
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SugarCRM is a software tool that enables businesses to develop and maintain high-quality customer relationships and use innovative features to monitor performance.
Almost as crucial as features and user support quality are pricing options offered by HubSpot Smart CRM and SugarCRM. Even though price should not be the sole element it’s surely an important thing to consider. You should look for a flexible pricing package that can be adjusted to your business size and easily scaled up when your team grows. You should be certain you don’t choose packages that have extra features that you won’t find a use for and always make an effort to contact with the vendor directly as enterprises can usually benefit from discounts. You should also try out a free trial or demo of each app to spend at least some time working with it. It’s a useful experience that doesn’t ask you to spend any money and offers a reliable overview of what it feels like to work with HubSpot Smart CRM and SugarCRM.
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