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Compare HubSpot CRM vs Salesforce CRM

What is better HubSpot CRM or Salesforce CRM? Different organizations want different types of CRM Software. To learn which solution meets your requirements, consider reviewing various alternatives feature by feature including their conditions and costs. Furthermore, you will get a quick idea of their overall efficiency and customer feedback by having a look at our smart scoring system.

The results are: HubSpot CRM (9.8) vs. Salesforce CRM (9.7) for general quality and usefulness; HubSpot CRM (99%) vs. Salesforce CRM (N/A%) for user satisfaction rating. Analyze their high and low points and find out which software is a better choice for your company. A simple, practical tactic is to note down the advantages and disadvantages of both applications next to each other and find out which solution is better.

Our experts made sure to review all popular CRM Software services that you can find out there, but among all the ones we reviewed these three deserved our special attention: Freshsales, HubSpot CRM, Salesforce CRM.

SmartScore™

9.8

User Satisfaction

99%

Pricing:

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2019 Best CRM Award. It has a free CRM platform that offers a powerful set of tools to engage customers and manage CRM-related operations. HubSpot takes care of all customer engagement channels from website traffic to landline calls. It is easy to use and it can integrate with other business systems as well.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

SmartScore™

9.7

User Satisfaction

N/A

Pricing:

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Account and contact management
  • Opportunity management and score
  • Lead management
  • Sales data
  • File sync
  • File sharing
  • Sales forecasting
  • Salesforce mobile app
  • Contact manager
  • Real-time visibility
  • Drag-and-drop interface
  • Dashboards
  • Visual workflow
  • Multi-currency support
  • In-line editing
  • Lead assignment and routing
  • Rules-based lead scoring
  • Einstein lead scoring
  • Web-to-lead capture
  • Campaign management
  • Duplicate blocking
  • Mass email
  • Salesforce engage
  • Email templates
  • Campaign influence
  • Einstein activity capture
  • Calendar
  • Sales console app
  • Enterprise territory management
  • Opportunity splits
  • Salesforce CPQ and billing
  • Contracts, orders, quotes, products, and price books
  • Chatter, files, topics, and recommendations
  • Case management
  • Lightning bolt solutions
  • Partner communities
  • Lead registration
  • Roles and permissions
  • Process builder
  • Lightning platform
  • Web services API
  • Google apps integration
  • File storage per user
  • Sandbox
  • MuleSoft Anypoint Platform integration

Pricing Info

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Essentials – $25/user/month

  • Account and contact management
  • Opportunity management
  • Lead management
  • Lead assignment and routing
  • Customizable sales process
  • Web-to-lead capture
  • Email templates
  • Mass email
  • Campaign management
  • Task management
  • Activity feed
  • Salesforce mobile app (with offline functionality)
  • Chatter
  • Files
  • Topics and recommendations
  • Configurable reports and dashboards
  • Case management
  • AppExchange
  • Lightning app builder
  • Data and file storage per user
  • Inbox mobile and desktop apps
  • Unlimited online training
  • Read-only access to knowledge articles
  • Duplicate blocking
  • Standard success plan
  • Google Apps integration
  • Email integration with Outlook

Professional – $75/user/month

  • All features of Essentials, plus…
  • Lead registration
  • Collaborative forecasting
  • Forecasting mobile app
  • Developer Sandbox
  • 3 Campaign influence
  • 2 Roles and permission per org
  • 2 Customizable profiles per org
  • 2 Customizable page layouts per org
  • 1 Sales console app
  • 3 Record types per object
  • 5 Process builder per org
  • Rules-based lead scoring
  • Person accounts
  • Lightning sync
  • Products and price books
  • Quotes
  • Contracts

Enterprise – $150/user/month

  • All features of Professional, plus…
  • 5 Campaign influence
  • Sales teams
  • Calendar all
  • Custom opportunity fields in forecasting
  • Opportunity Splits
  • Enterprise territory management
  • Advanced reporting features
  • Workflow and approval automation
  • Unlimited custom profiles
  • Unlimited custom page layouts
  • Unlimited process builder per org
  • Unlimited roles and permissions
  • Unlimited record types per object
  • 1 Partial Sandbox per org
  • Web Services API

Unlimited – $300/user/month

  • All features of Enterprise, plus…
  • Developer Pro Sandbox
  • 1 Full Sandbox per org

Integrations

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk

You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce Tower
415 Mission Street, 3rd Floor
San Francisco, CA 94105
USA

Almost as crucial as functionalities and customer support responsiveness are pricing options provided by HubSpot CRM and Salesforce CRM. While price should not be the sole factor it’s definitely a significant thing to think about. You should count on a flexible pricing plan that can be matched with your team size and effortlessly scaled up if your company grows. Make sure you don’t opt for packages that include advanced tools that you won’t use and always try to contact with the vendor directly because enterprises can often count on more affordable prices. You should also give a chance to a free trial or demo of each solution to spend at least some time using it. It’s a useful experience that doesn’t require you to spend any money and gives you a practical overview of what it feels like to work with HubSpot CRM and Salesforce CRM.

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