What is better SoGoCX or LiaCX? Today’s businesses seek the most effective Customer Experience Management Software product to keep on being competitive. On this page we help you with buying the right software, by allowing you to compare SoGoCX and LiaCX down to the very details of their individual features.
It's also possible to examine our overall scoring values, which rate the software overall quality and performance. SoGoCX got a 9.2 score, while LiaCX has a score of 8.6. Likewise, you may compare their general user satisfaction rating: 97% (SoGoCX) against 100% (LiaCX). Remember to select the application that best addresses your top priorities, not the application with the most robust features.
We realize that not all companies have the time to try out a wide range of various services, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Experience Management Software category are: Alchemer, Zendesk, Smartlook.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
It may not always be enough to simply compare SoGoCX and LiaCX with one another. Even though specific functionalities, pricing plans and customer comments are all crucial and should be considered when making a final decision, you should also pay attention to the recognition and awards merited by every software. In many cases a less dominant app may turn out to be an amazing choice that was a winner of many industry awards such as our Exceptional Customer Support Award which reveals that in spite of lesser market popularity it’s a worthy contender to the services that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
