What is better Sinch or ScreenConnect? If you need to have a easy way to find out which Customer Support Software product is better, our exclusive algorythm gives Sinch a score of 8.6 and ScreenConnect a score of 9.0 for overall quality and performance. Moreover, Sinch is rated at 94%, while ScreenConnect is rated 96% for their user satisfaction level.
You can also assess their product details, including functions, tools, options, plans, costs, and others. Find out whether the solution can customize at least part of its workflows to make sure the software matches your own business processes.
At the moment, the best products in our Business Phone Systems category are: Axon Virtual PBX, RingCentral, Comcast Business VoiceEdge®.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
In case you are still having second thoughts about which product will perform best for your company it might be a good idea to take a look at each service’s social metrics. Such metrics are frequently a sign of how popular each app is and how big is its online presence. For instance Sinch Twitter profile has currently 2181 followers. At the same time ScreenConnect Twitter is followed by 15200 users.
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