What is better ShowMyPC Remote Support and Meetings or Zoho Assist? Choosing the most appropriate Customer Support Software for your company is not that easy with a lot of features, choices, and terms to check. However, using our review directory will make it possible for you to streamline the necessary steps by reading all main software in a single place.
For instance, you can compare ShowMyPC Remote Support and Meetings and Zoho Assist for their features and overall scores, namely, 8.3 and 8.5, respectively. Likewise, you can see which product has better general user satisfaction rating: 94% (ShowMyPC Remote Support and Meetings) and 98% (Zoho Assist) to determine which product is better for your company. Don’t simply buy the software with the cheapest price, but the software that gives the best value.
In case you you would like to quickly locate the optimal Remote Support Software according to our experts we recommend you try out one of these services: Atera, Zendesk, ScreenConnect.
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
Salesforce
Bitium
BigCommerce
WordPress
Facebook
Twitter
Freshdesk
Google Analytics
Highrise CRM
Microsoft Dynamics CRM
JIRA
Drupal
Desk.com
Zapier
MailChimp
Zendesk
Shopify
Magento
Sugar CRM
Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
Both ShowMyPC Remote Support and Meetings and Zoho Assist were tested by a group of independent SaaS experts who conducted a thorough analysis of all important aspects of each solution. Their total rating was prepared with unique SmartScore system which provides an individual partial score to every element including: main features, client support, mobile support, security, client satisfaction and reviews in other media. Here at FinancesOnline we realize useful features are not the only factor crucial to a business so we make sure we pay attention to all sides of a product prior to giving it a final score.
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