What is better ShowMyPC Remote Support and Meetings or NinjaOne (Formerly NinjaRMM)? Today’s companies require the top Customer Support Software product to keep on being competitive. On this page we help you with buying the right service, by allowing you to examine ShowMyPC Remote Support and Meetings and NinjaOne (Formerly NinjaRMM) down to the very details of their individual features.
You may as well make use of our general scoring values, which rate the software all round quality and performance. ShowMyPC Remote Support and Meetings got a 8.3 score, while NinjaOne (Formerly NinjaRMM) has a score of 8.6. Likewise, you can compare their general user satisfaction rating: 94% (ShowMyPC Remote Support and Meetings) against 93% (NinjaOne (Formerly NinjaRMM)). Remember to select the software that best answers your most crucial priorities, not the application with a lot of features.
Our team put a lot of effort to review all popular Remote Support Software solutions offered on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, ScreenConnect, Atera.
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Almost as crucial as functionalities and user support level are pricing options offered by ShowMyPC Remote Support and Meetings and NinjaOne (Formerly NinjaRMM). While price should not be a deciding element it’s without a doubt a significant thing to think about. You should look for a flexible pricing package that can be adjusted to your team size and painlessly scaled up every time your team expands. Be sure that you don’t select pricing plans that have complex features that you won’t find useful and always try to get in touch with the vendor directly as enterprises can frequently benefit from more affordable prices. You should also try out a free trial or demo of every service to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to spend any money and offers a practical overview of what it feels like to work with ShowMyPC Remote Support and Meetings and NinjaOne (Formerly NinjaRMM).
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