What is better ShowMyPC Remote Support and Meetings or Communifire? When choosing the best Customer Support Software for your firm it is recommended that you evaluate the characteristics, prices, and other crucial info concerning the product and vendor. Here, you can examine the similarities and distinctions between ShowMyPC Remote Support and Meetings (overall score at 8.3 and user satisfaction at 94%) and Communifire (overall score at 6.7 and user satisfaction at N/A%).
You can also look at their specific modules, like features, plans, costs, terms and conditions, etc. What is more, analyze the terms thoroughly for information on extra charges, like, setup cost, independent customer service, upgrade fees, cloud storage fees, and others.
Our experts made sure to prepare reviews of all popular Remote Support Software products that you can find on the market, but among them these three caught our special attention: Zendesk, Atera, ScreenConnect.
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
Communifire is available as a SaaS or On-Premise plan, plus you have a choice of support plans:
Basic ($49 per month): 10 users; 10GB space Pro ($99 per month): 20 users; 20 GB space Plus ($199 per month): 50 users; 30 GB space Max ($499 per month): 100 users; 40 GB space Annual Plan ($10,000 per year; as SaaS or plus $500 hosting for On-Premise): unlimited no. of users; 50 GB space
No Customer Support Software will manate to cover all the requirements of a company. Though main functionalities of ShowMyPC Remote Support and Meetings and Communifire are important you should also thoroughly analyze the integrations supported by a given app. Very often your team will already be working with various kinds of SaaS software in your company and it’s much more beneficial to opt for apps that integrate well with each other. If you do that you will be able to guarantee a reliable exchange of data between your teams and software used, which can considerably reduce time spent on migrating between one software and the next.
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