ShowMyPC Remote Support and Meetings
NOAWARDS
YET
Pricing:
Starting from $14
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Application Branding
- Remote PC Access
- Screen Sharing
- Desktop Sharing
- Help Desk
- API Integration
- Windows RDP Support
Pricing Info
Pricing Info
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
- Up to 2 concurrent meetings
- Room chat whiteboard
- Browser viewer
- Limited application branding
- Easy access URL for every PC
- Unattended PC support for 2 PCs
Professional – $19/month
- Up to 3 concurrent meetings
- All Premium features
- Unlimited application branding
- Unattended PC support for 3 PCs
Business – $36/month
- Up to 6 concurrent meetings
- All Professional features
- Ability to use your website name
- Help Desk system
- Unattended PC support for 6 PCs
Enterprise – $60/month
- Customizable number of meetings (price will increase or decrease depending on the number of meetings)
- All Business features
- Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Integrations
Integrations
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
- .NET
- C
- C++
- VB
- Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
Company Email
Contact No.
Company's Address
ShowMyPC
3031 Tisch Way, 110 Plaza West
San Jose, California 95128
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- web self-service widgets through mobile, web & social
- customer analytics
- intelligent support agent tools
- real-time FAQs
- intelligent contextual answers in any language
- interactive troubleshooting flows
- easy escalation to agents via email or chat
- widget customization
- proactive engagement with high-value customers
- conversion tracking
- SLA tracking
- custom charts
- customer feedback
- Google Analytics Integration and API for enterprise customers
- support ticket system
- queue management
- Rule Engine that sends auto-responders, assignment to users etc.
- in terms of security , Access to servers is restricted to HTTPS protocol encrypted by SSL3 and TLS cryptography.
Pricing Info
Here are the nanoRep cost details:
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
Integrations
- Magento
- Live Person
- Google Analytics
- Sales Force
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IKEA, MTV, Build.com, Thomas Cook, Pods.com, Waze, Wix, eToro, Oanda, Rocketlawyer, Plimus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Maximize conversion & reduce support load by providing personalized answers for every question.
Company Email
Company's Address
not listed
nanoRep Comparisons
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Every time you choose a software that you are sure will be an actual asset for your company you shouldn’t simply focus on what reviewers have to say about it. In many cases individual experience with the software will vary, depending on specific preferences and needs. That’s the reason why in our reviews we also give our User Satisfaction Rating for each service to give you a quick overview of how real users of ShowMyPC Remote Support and Meetings and nanoRep evaluate their contact with the solution. Our system is built around complex analysis of product mentions on other sites, social networks as well as blogs, so you are going to obtain a comprehensive and reliable landscape of what other customers think about every service. In this example ShowMyPC Remote Support and Meetings got a total satisfaction rating at 94% while for nanoRep 100% of users express they had a positive experience with it.
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