What is better nanoRep or Mojo Helpdesk? If you’re having a hard time picking the right Help Desk Software product for your needs, it’s a good idea to compare the available software and determine which tool offers more advantages. For example, here you can review nanoRep (overall score: 8.0; user rating: 100%) vs. Mojo Helpdesk (overall score: 8.3; user rating: N/A%) for their overall performance.
You can even see which one provides more functions that you need or which has more flexible pricing plans for your current budget. Having a clear table to match their features will significantly increase the possibility of obtaining the right product for your company. Pay attention to other aspects of the software such as if it’s easy to use, flexibility, scalability, and pricing plans.
We realize that not all businesses have enough time to test dozens of various services, so we came up with a list of recommendations that you may find useful. Our top selections for the Help Desk Software category are: Zendesk, Freshdesk, Salesforce Service Cloud.
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
Toshiba, Harvard University, Miramax Films, San Antonio Spurs
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
You shouldn’t expect just a wide range of useful tools and scalable pricing plans from a reliable Help Desk Software. Almost as essential as key features is a top-notch customer support. You want to make sure that in a situation where you have any questions about nanoRep or Mojo Helpdesk, or you run into a problem, or maybe you’ll need to request a certain revision or feature beneficial to your team you can count on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you can profit from individual training or at least a knowledge base you can use.
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