What is better nanoRep or PHC Service FX? You have such a wide range of Help Desk Software choices in today’s state of that industry that choosing the right product can be frustrating. On our comparison page, we let you assess the tool, pricing terms, available plans, and more details of nanoRep and PHC Service FX.
It’s also possible to check their score (8.0 for nanoRep vs. 6.7 for PHC Service FX) and user satisfaction level (100% for nanoRep vs. 99% for PHC Service FX). The scores and ratings present you with a general idea how both of these software products perform. Additionally, check if the solution can integrate with existing business apps to promote greater productivity.
We know that not all people have enough time to examine dozens of different solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Help Desk Software category are: Salesforce Service Cloud, Freshdesk, Zendesk.
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sunnergetic, Wiz Interactive, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative business software with a unique user experience.
You don’t want only a wide range of features and scalable pricing from a reliable Help Desk Software. Almost as significant as key features is a quality customer support. You want to ensure that in a situation where you have any questions about nanoRep or PHC Service FX, or you struggle with some problems, or perhaps you’ll need to request a certain change or functionality useful to your business you can trust in a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are available. What is more, it’s a major asset if you are able to benefit from personal training or at the very least a knowledge base you can use.
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