What is better nanoRep or Pipedrive? When choosing the best Customer Support Software for your enterprise it is recommended that you assess the features, costs, as well as other essential details regarding the product and vendor. Here, you can check the similarities and distinctions between nanoRep (overall score at 8.0 and user satisfaction at 100%) and Pipedrive (overall score at 9.4 and user satisfaction at 100%).
It's also possible to examine their specific modules, for example services, plans, rates, conditions, etc. What is more, analyze the terms closely for information on hidden fees, such as, installation, separate support plan, upgrade fees, storage fees, and other similar charges.
Right now, the leading solutions in our Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
No Customer Support Software will be able to solve all the needs of a company. Though key features of nanoRep and Pipedrive are obviously a priority you should also carefully explore the integrations provided by each product. In many cases you will already be working with some other SaaS software in your company and it’s always wiser to select apps that integrate well with one another. With that approach you will be able to ensure an effortless transfer of data between your teams and software used, which can really reduce time spent on migrating between one product and the other.
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