What is better ShowMyPC Remote Support and Meetings or Samanage? You can use our scoring system to give you a general idea which Customer Support Software product is better for your business. For overall product quality, ShowMyPC Remote Support and Meetings earned 8.3 points, while Samanage gained 8.9 points. At the same time, for user satisfaction, ShowMyPC Remote Support and Meetings scored 94%, while Samanage scored 98%.
Information regarding their unique elements, tools, supported platforms, customer support, plus more are provided below to provide you with a more precise review. Keep in mind to get only the tools your company needs so as not to waste resources for features that are unnecessary.
At this time, the most significant solutions in our Remote Support Software category are: ScreenConnect, Atera, Zendesk.
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
If you continue having doubts about which app will be best in your case it might be a good idea to examine each service’s social metrics. Such metrics are quite often an indicator of how popular each software is and how large is its online presence.For example, if you check ShowMyPC Remote Support and Meetings LinkedIn page you’ll learn that they are followed by 5 users. In case of Samanage the volume of followers on their LinkedIn page is 4490.
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