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Compare Salesforce Live Agent vs Chatra.io

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Salesforce Live Agent or Chatra.io? If you want a reliable Customer Support Software product for your company you have to make time to assess several alternatives. It doesn’t have to be difficult, and can be as straightforward as matching their functionalities in a table like the one below. You will also get a quick idea how each product functions. For instance, on this page you can see Salesforce Live Agent’s overall score of 9.1 and compare it against Chatra.io’s score of 8.5; or Salesforce Live Agent’s user satisfaction level at 92% versus Chatra.io’s 100% satisfaction score.

The evaluation can help you identify the pros and cons of each application, and choose which one fits you requirements better. On top of the robust features, the solution that is easy to understand and use is always the better choice.

As of now, the top solutions in our Live Chat Software category are: Pipedrive, Zendesk, Vision Helpdesk.

No Customer Support Software will be perfect enough to solve all the requirements of a company. Even though main features of Salesforce Live Agent and Chatra.io are obviously a priority you should also thoroughly examine the integrations offered by each product. Quote frequently you will already be using various kinds of B2B software in your company and it’s much wiser to go with software that integrate well with one another. That way you can guarantee a smooth exchange of data between your teams and software used, which can really reduce time devoted to migrating between one service and the other.

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