What is better Richpanel or ScreenConnect? When you compare Richpanel and ScreenConnect, you can actually see which Customer Support Software product is the more effective option. This ensures that your organization will be able to choose most productive and effective software. You can examine the specifics, such as available tools, pricing, plans offered by each vendor, offer stipulations, etc.
We also let you check their general scores to know which one looks to be more suitable. Richpanel has 8.0 points for overall quality and N/A% rating for user satisfaction; while ScreenConnect has 9.0 points for overall quality and 96% for user satisfaction. Similarly, you can also find out which software business is more dependable by sending an an email question to both and see which company replies sooner.
In case you you would like to quickly find the more reliable according to our experts we recommend you check out one of these services: .
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
It may not always be sufficient to simply compare Richpanel and ScreenConnect against one another. While reliable tools, cost and customer comments are all crucial and should be considered when making a final decision, you should also check out the recognition and awards merited by every app. In many cases a less dominant app may turn out to be an excellent choice that was a winner of many industry awards such as our Experts’ Choice Award which reveals that in spite of limited market presence it’s a significant rival to the solutions that dominate the market.
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