What is better Richpanel or Zendesk? To make sure you get the most effective and productive Customer Support Software for your business, you have to compare products available on the market. For example, here it is possible to match Richpanel’s overall score of 8.0 against Zendesk’s score of 9.7. You may also compare their general user satisfaction: Richpanel (N/A%) vs. Zendesk (98%).
Furthermore, you can compare their pros and cons feature by feature, including their offered terms and rates. By comparing products you are improving your chances to select the right software for your budget. It’s clear you should know your specific needs to realize which service addresses those needs.
Our experts made sure to prepare reviews of all popular products offered out there, but among all the ones we reviewed these three caught our special attention: .
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Both Richpanel and Zendesk were evaluated by a group of independent B2B experts who conducted a detailed study of all crucial aspects of each software. Their ultimate score was calculated with unique SmartScore algorithm that gives an individual partial score to each factor including: main features, customer support, mobile device support, security, client satisfaction and media presence. Here at FinancesOnline we know useful features are not the only aspect important to a business so we do our best to pay attention to all facets of a solution before calculating its final score.
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Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
