What is better Richpanel or NinjaOne (Formerly NinjaRMM)? Comparing products to find the best Customer Support Software does not always have to be difficult. On our review platform, we enable you to match Richpanel and NinjaOne (Formerly NinjaRMM) and quickly see their distinct features. We allow you to check their uniqe benefits, supported devices, customer support, costs, terms, and many more.
You may also examine their overall score (8.0 for Richpanel vs. 8.6 for NinjaOne (Formerly NinjaRMM)) and overall customer satisfaction level (N/A% for Richpanel vs. 93% for NinjaOne (Formerly NinjaRMM)). Devote time to review your leading alternatives and determine which one is best for your company. You should also assess the software company’s credibility; can you count on them and will they still be around in the future?
Our experts made sure to review all popular solutions offered on the market, but among them these three deserved our special attention: .
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Every time you pick a service that you think will work best for your business you shouldn’t only pay attention to what professionals have to say about it. Quite frequently personal experience with the product may be different, depending on specific goals and work processes. That’s why in our reviews we also give our User Satisfaction Rating for every solution to give you an immediate overview of how actual users of Richpanel and NinjaOne (Formerly NinjaRMM) rate their contact with the service. Our algorithm is built around complex analysis of product appearances on other sites, social networks and blogs, so you are going to receive a comprehensive and credible picture of what other users think about every service. In this case Richpanel got a total satisfaction rating at N/A% while for NinjaOne (Formerly NinjaRMM) 93% of people express they had a positive experience with it.
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