What is better REVE Chat or Salesforce Live Agent? If you’re experiencing a difficult time deciding on the best Customer Support Software product for your circumstances, we suggest that you do a comparison of the available software and see which one offers more benefits. For example, here you can assess REVE Chat (overall score: 8.0; user rating: 98%) vs. Salesforce Live Agent (overall score: 9.1; user rating: 92%) for their overall performance.
It's also possible to see which one provides more functions that you need or which has more suitable pricing plans for your current budget. Using a clear table to compare their features will significantly boost the possibility of getting the right product for your company. Look closely at other aspects of the software like if it’s easy to use, flexibility, scalability, and pricing plans.
We are aware that not all companies have the time to examine a wide range of various solutions, so we came up with a list of recommendations that you may find useful. Our top selections for the Live Chat Software category are: Zendesk, Vision Helpdesk, Pipedrive.
Salesforce Live Agent is one of the products in the Salesforce Service Cloud module. For pricing information, you may contact the vendor to request a quote.
Salesforce Live Agent integrates with the systems in Salesforce’s AppExchange marketplace. You may also use the Live Agent API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, The Warehouse, PLDT Enterprise
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A real-time live chat support solution for your customer inquiries on your website and application. This puts your support team on standby 24/7. This connects them with clients anytime for immediate issue resolutions. And since it can open multiple chat tabs, one agent can take on multiple tickets simultaneously.
If you research various Customer Support Software apps you shouldn’t simply look at their list of features and offered pricing packages. Keep in mind the app must be meeting your standards and company so the more flexible their offer the better. Explore what OSes are supported by REVE Chat and Salesforce Live Agent and ensure you will obtain mobile support for whatever devices you use in your company. You should also learn which languages and geographies are supported, as this might be a key element for many firms.
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