What is better REVE Chat or Salesforce Live Agent? If you need to have a quick way to learn which Customer Support Software product is better, our proprietary system gives REVE Chat a score of 8.0 and Salesforce Live Agent a score of 9.1 for all round quality and performance. Furthermore, REVE Chat is rated at 98%, while Salesforce Live Agent is rated 92% for their user satisfaction level.
You can also review their product details, such as functions, tools, options, plans, costs, and more. See whether the solution can customize a few of its workflows to make sure the software complements your own business processes.
At this time, the top services in our Live Chat Software category are: Pipedrive, Vision Helpdesk, Zendesk.
Salesforce Live Agent is one of the products in the Salesforce Service Cloud module. For pricing information, you may contact the vendor to request a quote.
Salesforce Live Agent integrates with the systems in Salesforce’s AppExchange marketplace. You may also use the Live Agent API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, The Warehouse, PLDT Enterprise
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A real-time live chat support solution for your customer inquiries on your website and application. This puts your support team on standby 24/7. This connects them with clients anytime for immediate issue resolutions. And since it can open multiple chat tabs, one agent can take on multiple tickets simultaneously.
If you continue having second thoughts about which software will perform best in your case it may be a good idea to analyze each service’s social metrics. These metrics are quite often a sign of how popular every app is and how wide is its online presence. For example, in case of Facebook REVE Chat has 1936 likes on their official page while Salesforce Live Agent profile is liked by 702846 people.
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